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Not amused.The hair color itself was mulifaceted and had a lot of depth and dimension. I didn't need the subscription to send me color so I cancelled it. I forgot to remove the card completely and sure enough they still charged my card $25.95. When I emailed them they promptly notified me that my money would be refunded. However, that was not the case. It has been nearly a week and the charge is still there...?!? Not to mention no actual human will answer when you call customer service. I feel like this might be a scam. Ladies take yourself to a real salon. You deserve it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI’m not happy with what I received. I was expecting light brown, that is what the color said. Instead my hair remained the same dark brown only with reddish sheen. Not what I wanted at all. From this day on I’m canceling all future orders. No one even noticed any change. Thank you But I don’t want any more of this product. [email protected] B Lopez 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTurbo - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this colorI am a loyal customer of ESalon love your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!Very easy to use!! Salon quality results at home!! Very affordable!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing product!!I'm going grey really fast (I blame my genes also) and I was spending a fortune in salon visits every three weeks. eSalon product is amazing and comes in a beautiful personalised package with customised details only for you! It's easy and simple to use. At first the colour wasn't covering my grey hair well, however, I communicated this to my eSalon colour specialist and he made the right adjustment! I have lots of good compliments about my hair colour and condition! Thank you eSalon! I am a very happy customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductEasily covered all my gray..received many compliments on the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectCustom color you made for me is beautiful !!! Thank you ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice ColorThe recent change in my hair color really looks good on me and I have received a few compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with my hairThe color was easy to apply and my hair is softer than before 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I was a little worried. I’ve always had my hair done by a stylist at the salon. This was the perfect solution for me and so much more inexpensive! They called and consulted when they had questions about my color and it turned out perfectly! No more hours wasted in a salon! Thank you eSalon you changed my life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |