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Custom Color Set
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66,818 Verified Client Reviews |
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CUSTOM HAIR COLORI love the idea of automatically getting my color in the mail just as my greys are just beginning to sprout! My colorist is also very accommodating by making adjustments as needed; still working on the "perfect" color. 0 of 0 people found this review helpful. Did you? |
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PerfectGreat color. Looks very natural 0 of 0 people found this review helpful. Did you? |
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eSalon you ROCK! WOW!! You created the PERFECT color match for me!!I've been spreading the word to all my friends and family about the fabulous eSalon color products. I am a natural redhead, and I've gone more strawberry blonde as I've aged. But I had my first professional allover color done 2 months ago, and it came out very dark. I then I ordered eSalon color to just do my roots once it grew out, and they were spot on with the color match! I panicked for a moment, because it was looking pretty orange..but I waited the 1/2 hour and the results were fantastic. eSalon had me send extra pictures just to get it right, and it worked, I am hooked, no more salon hair color expense and wait time for me. 0 of 0 people found this review helpful. Did you? |
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Hair ColorGetting lot's of compliments about my color! It seemed slightly darker this time, maybe it was me, maybe I left it in a couple of minutes longer. 0 of 0 people found this review helpful. Did you? |
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Love EsalonPerfect color selected however instead of root touch up would prefer entire hair area for the next day at my Esalon. Thank you. 0 of 0 people found this review helpful. Did you? |
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ordersPlease stop sending and billing me I have only ordered once and the 3rd order is on the way without me Re ordering, the payments are high and I have not ordered!!!! 0 of 0 people found this review helpful. Did you? |
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Too darkLove the concept of having bespoke hair colour delivered regularly. However the colour I received was very dark. I was expecting a warm medium brown but the colour was a dark brown, because the roots were so much darker than my hair I had to work the colour through the rest of my hair. I left only for 5 minutes on full hair and then my highlights were covered. Disappointing as I had only recently paid for my highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJax- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Mixed reviewI like the color, but I can not tolerate the chemical smell. It brought tears to my eyes, so I figure it can't be healthy for me. 0 of 0 people found this review helpful. Did you? |
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Too dark and stickyThis color was way too dark for me and it left a sticky residue on my hair that I am still trying to rinse out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHope - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Dreadful!The color did not look anything like what was represented. I want my mony back. Also, the selection is so limited. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |