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Custom Color Set
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67,076 Verified Client Reviews |
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Love itThis color is exactly the color I was hoping for! I love it! I love all the colors, but this is the best one, it is really the shade I have been wanting all along. Thank you! 1 of 2 people found this review helpful. Did you? |
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Everything I need to do my own color.Convenient, easy to use . 0 of 0 people found this review helpful. Did you? |
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Amazing colorLoved the color 1 of 3 people found this review helpful. Did you? |
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Bad product good customer serviceI ordered a dark ash brown, what was sent was labeled as such but it turned my hair a light brassy brown and offered absolutely no grey coverage. I did have my stylist offer a new color but I decided to take the refund and run. I filled out everything correctly and followed the directions exactly so I’m not sure what went wrong but I’d never use the product again. Customer service was 10/10 tho. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely lovely!I was skeptic at the beginning but I was curious enough to try it. I am very happy with the results:)) my hair looks like it was done at the salon. The color matched perfectly! The consistency is creamy and can be applied very easy. I will definitely buy it again! Thank you:)) 3 of 3 people found this review helpful. Did you? |
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Great colorThe color is exactly what I wanted and it leaves my hair looking and feeling better than ever ! 1 of 1 people found this review helpful. Did you? |
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Super shine!This is the best hair color I’ve used for gray coverage and added shine!! 0 of 0 people found this review helpful. Did you? |
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The colors lasts! Shocking!!!Love that the color lasts. My Grey is fully covered. 0 of 0 people found this review helpful. Did you? |
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Gray coverageDoes not cover grays very long for permanent color...color also, fades quickly. Needs full coverage next color due to the fading. Color was great this time. However 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re sorry to hear that your hair color is not covering your grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Would like a little more shineGets dull very quickly would love something with a glow more but it’s very dull and dark 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! We are sorry to hear that your hair gets dull. No worries, we can help you. Please check your email we just got back to you. |