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Custom Color Set
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67,076 Verified Client Reviews |
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Perfection!I love the new mix. As I age I'll probably have to make changes periodically but this batch is just the right fit for me now. 2 of 3 people found this review helpful. Did you? |
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Custom Color SetFirst time buyer. I am a senior citizen with very fine, straight and slightly greying hair. Loved the color outcome. Very easy directions to follow. No harsh smell from the product. No skin irritation at all. 2 of 3 people found this review helpful. Did you? |
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Love this productFast shipping. Absolutely love the color. 0 of 0 people found this review helpful. Did you? |
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amazing every time....Never loose or change ur email as you loose youre creditslove love love this salon! 0 of 1 people found this review helpful. Did you? |
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Good product but...The product at times does not consistently cover my roots. I have learned that others I recommended to use the color are saying the same. But I think what is the worst is that I have been a very long time customers and spent a lot of money and have remained loyal. In doing so I order every 4 weeks for years now and they should reward their loyal customers with some kind of benefit in free shipping or at least reduced shipping. That is a very nice incentive that they should have been implementing! 0 of 0 people found this review helpful. Did you? |
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HotrootsGave me some really bad and awkward looking hot roots. Would have been better just to go buy box dye at shoppers. Not a satisfied customer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not the colour I was going forI was going for an ash brown and my hair is more reddish and gingery, not the colour I expected and not happy with results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jagratti! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
AMAZINGThis was my first time using my PERFECTLY designed hair color, it is EXACTLY what I was hoping for, the instructions and videos were so clear. I could not be any happier and will be on Autoship, which is also easy to change and adapt to my needs. I am so happy I found you eSalon. 11 of 11 people found this review helpful. Did you? |
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Color I want to achieveI put a picture of what I want to get my color to which is my natural hair color I want to do this slowly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thanks so much for your feedback! We're happy to work with you to get your color just right. Not to worry, your colorist is working hard to review your request and adjust your next order to achieve your hair color goals. We look forward to crafting your custom color! |
CoverageIt doesn’t cover grays and the color fades quickly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |