66,866 Verified Client Reviews |
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Color was not right for meMy color is not even close to what I selected. The only good thing about this experience is that my hair feels great. However, my hair color is really an awful, brassy reddish color. I was very hopeful that esalon would work for me, but sadly it did not. Now I must pay someone to fix my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Fantastic colour every time!I have been using eSalon for over a year now and always get compliments on my colour. The customer service I get from eSalon and Cyndii, my colourist, is fabulous. No more trawling round the shops to find my colour every month, it comes to me! 😊 0 of 0 people found this review helpful. Did you? |
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Love the color!Love the color and the grey coverage! Will continue to use. 0 of 0 people found this review helpful. Did you? |
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OMG!! I am in LOVEI was a little apprehensive of ordering a color over the internet. I have always wanted a little bit of a darker blonde, my current color is a light golden blonde. I went for it, ordered my color and received my package in the mail, which I was impressed the delivery time was amazing! I colored my hair for the first time last night, and the person who put my color together was "Danielle" who did an amazing job by the way. The directions on how to apply the color were easy to follow and I am hooked on the shampoo and conditioner that came in the box. I have received a lot of compliments with my "darker" color, its only a shade darker, its a medium blonde, I LOVE it, was exactly what I was looking for! eSalon, you had me at "send" LOL I am hooked and will be ordering hair products and can't keep this to myself, so I will be telling my friends about this fabulous service!! 0 of 0 people found this review helpful. Did you? |
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great productsGreat products, great costuner service 0 of 0 people found this review helpful. Did you? |
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Best Hair Color EverVery happy with my salon color. So easy and professional looking. This company was a great find! 0 of 0 people found this review helpful. Did you? |
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Love my ColorEasy to use. The product is definitely worth the price! I make a mess coloring my hair so I don't know how much longer I'll continue to do my own coloring. Until that day, I'll keep ordering. 0 of 0 people found this review helpful. Did you? |
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Wears wellThis product lasts longer than most. Love it! 0 of 0 people found this review helpful. Did you? |
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Color holding up wellColor holding up well so far. Its been about 5 weeks. I was worried about that since the store bought color didnt hold for very long. I highly recommend. I dont like coloring my hair or putting anything harsh in my hair. I dont blow dry or style. I dont even wear makeup. Im all natural. Im impressed so far 0 of 0 people found this review helpful. Did you? |
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hair colorI had eye surgery and out of pocket to go to my beauty shop for the last 4 months!1 So my sweet hubby was looking on line and saw the Esalon add and we sent picture of me in and got this fantastic product...I have used it three times and he loves the color and so do I and I have wonderful hi lites and hair looks so natural! thank you 0 of 0 people found this review helpful. Did you? |