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Custom Color Set
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66,793 Verified Client Reviews |
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Great serviceI am super happy with the results of my first eSalon hair color. I usually have to go to a salon once a month to have my roots touched up. Store bought hair color has never worked for me. The kit I received from eSalon was very easy to use and a perfect match. 0 of 0 people found this review helpful. Did you? |
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Excellent coverage without piles of goopI dyed my shoulder-length hair black and usually have to pile on a load of dye to get a deep shade instead of a sketchy overlay. None of that with this product. I've been a customer for a few months and would recommend this service to anyone who's tired of needing constant retouching or who has easily-damaged hair. No breakage, no crispy hair and no needing to rinse for ages. 0 of 0 people found this review helpful. Did you? |
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Too darkLiked how it covered but was a little too dark. That was the first one. The second one did not cover for crap!!! Please send no more! 0 of 0 people found this review helpful. Did you? |
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Beautiful color and even better conditioning!At 68 I needed a change. I had been dying my blonde hair red for almost a decade, covering the lightening, the highlights over the lightening and, of course, the occasional perming. I liked the white halo that framed my face at 66 yrs. old, but the dull grey that grew in behind the white was out of the question. I saw an ad rating e-Salon as the best home coloring and gave them a call. I described the color I wanted, and the sorry condition of my hair. I was astounded at the accuracy of the color, a bit toned-down red, a softer color for my aging face, total coverage of white and grey and, thanks to the packet of conditioner, a softer, less tangled mane. I can't recommend e-Salon highly enough. 0 of 0 people found this review helpful. Did you? |
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Great ProductsI loved my 1st order of eSalon hair color! It really did have everything in 1 box. I would have given 5 stars but I had an issue with the amount of hair color in my order. Even after including a picture that shows the length & thickness of my hair, I only received a total of 2 bottles of color. One for my roots & 1 for my ends. I have very long hair, down to the bottom of my back. I just sent a request in for my next order but I requested an extra bottle for my ends. I will see what happens & let you know if I receive it. 0 of 0 people found this review helpful. Did you? |
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Didn't last.Did the color, followed directions. 14 days later seeing roots. Too soon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
DissapointedThe color I got is the same as my natural hair color, I color my hair to change it not to get the same color I already have 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsYendry - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Dark Orange Hair :(I wanted "dark ash copper blonde" to subtly change up my light brown hair, and instead My hair is a dark orangey red and I look so, so bad. So upset and needless to say I will now have to spend $200+ at the salon 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsClare - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not what I wanted at all...This did nothing for my hair...I followed the instructions step by step, and I ended up with my roots pretty much brown/black and the rest of my hair a bit more lighter than what I had just with a reddish tint to it.So now I have to dye it a darker color to make it even all over. I was trying to avoid going dark. Sorry but I won't be re-purchasing this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZujeily - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love it!Great color, great shine! 1 of 1 people found this review helpful. Did you? |