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Custom Color Set
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66,844 Verified Client Reviews |
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2nd coloreverything was fantastic the only issue was with shipping which was no fault of yours - you shipped it on May 21 and it did not arrive until June 3rd -I called customer service on May 30th because I feared the color was lost and they were beyond helpful, understanding and pleasant - color and product great. 0 of 0 people found this review helpful. Did you? |
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Love the colorI used buy a hair color product at a store when I like to skip to go a hair salon. But I have never quite happy. However I like the color from e salon and the color stay longer than the products at the store I used buy. Wish it a little cheaper... 0 of 0 people found this review helpful. Did you? |
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Loved itIt really covered my white hair 0 of 0 people found this review helpful. Did you? |
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I loved it, but...I love the color that was formulated--it's perfect. The one thing is that for the last two Color Sets mailed to me, there was no brush. 1 of 1 people found this review helpful. Did you? |
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Would give 5 stars but you ran out of color with No idea when it is coming back.Wish you had a better system for when you run out of color. Besides getting the same message three times telling me you don't know when it will be available, I am about to give up. I like your stuff but there should be a system to let people know when it is back. I am looking into other sources. 1 of 1 people found this review helpful. Did you? |
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Corrected Color Was PerfectMy first color with eSalon turned out way too dark, with very few red highlights. I was disappointed and almost didn't return; however, I received an email from the company offering to correct my color (at a discounted rate as well). I figured I had nothing to lose, so I conveyed my concerns with the initial color and expressed the result I had wanted and expected (reddish brown with cherry tones). My corrected color sat in its box in my bathroom for nearly three months, until I finally got tired of seeing my hair go gray during this COVID-19 isolation. I needed a lift, so I colored my hair yesterday. Wow! This is exactly the color I wanted! Such an amazing transformation! Made me feel so much better about my hair--and myself. Thank you, Stephanie at eSalon, for listening to my concerns and providing me with the color I truly wanted! 0 of 0 people found this review helpful. Did you? |
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Good hair colorI would like more of a brighter copper color because it came out like a light brown in some areas of my hair but feel it is good quality and enjoyed the experience 0 of 0 people found this review helpful. Did you? |
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Good price but STRONG smellGood value for what you get and super convenient to have it sent to your door, but, the ammonia smell it has will take your breath away!! And I had my exhaust fan on in the bathroom the whole time! Wish they had an option for ammonia free color. 0 of 0 people found this review helpful. Did you? |
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I like this productThree months without color is not a good thing. At 77, I have a lot of gray and it was showing. My beauty salon was closed and, in desperation, I decided to color my hair myself. I am very happy with the color I chose. The salon is now open but I’m going to continue coloring myself because it looks so good. 0 of 0 people found this review helpful. Did you? |
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Love the color but life has changed and I need to cancel autoshipTrying to cancel the autoship and not easy to do so beware if you sign up for autoship. You can put the deliver off for up to 12 weeks. I am also trying to find a way to contact customer service and I can't find that on the website either. 0 of 0 people found this review helpful. Did you? |