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Something went wrongI followed all the instructions and this was more brown and less reddish brown. So now my hair is brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Root touched upI followed instructions and it didn’t fully cover the gray. I will have to touch up again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Red done RightI'm a natural redhead. The colorist asked questions and used my photos to create my color. It was better than the in salon color and so much more affordable. By bestie applied my color with the kit. Great experience! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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LOVE ITone of the best colours i have had for a long time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyEasy to color my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI requested a slight change in my color and the result was perfect. This is the feature I like best about this brand. It truly is custom made. Gives my hair great body and really appreciate that everything I need is right there in the box. Though it is pricey, I will order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair dye I’ve used.Honestly the process and the dye are amazing. I have full grey coverage and a sweet new colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setLove the color. Always covers my gray very happy with my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodGood product and easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FinallyThis color was finally exactly what I expected it to be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |