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Custom Color Set
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66,880 Verified Client Reviews |
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This worked great!I have think hair and was a little worried that there wouldn't be enough product, but I had more than enough and the color looks great! I will use it again! 1 of 1 people found this review helpful. Did you? |
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AWESOME!I was so worried about coloring my hair. My red hair has browned out as I gave gotten older. Once the gray started to show up, I knew I had to do something, but I didn't know what color I needed. I wanted a natural looking color, and was afraid it wood look "clownish" if I chose on my own. I sent pictures to the colorist, and they made a custom color that was PERFECT!!! My husband didn't even realized that I had colored my hair (which I saw as the BIGGEST compliment!) It covered my gray and revitalized my color in an extremely natural-looking way that I am in love with. 1 of 1 people found this review helpful. Did you? |
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CUSTOMIZED ELEGANT HAIR COLORING CHANGES WHEN I DO !!!This latest adjustment in color is, as always, beautiful. My tastes change, so when I felt coppery, it was copper hair color that I needed. I love the lightness and the golden shades. It is very rich in tone and quite elegant looking. I am nigh onto retirement age but MY HAIR, with the blessings of your products, IS VERY YOUNG & HEALTHY LOOKING. I GET TONS OF COMPLIMENTS ABOUT IT !!!! 1 of 2 people found this review helpful. Did you? |
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So Pleased and ExcitedThis is the best idea for a product and concept. Everything is personalized and packaging is organized, so adorable, and thoughtful, right down to the sticker to stick your instructions up while you color your hair. 1 of 2 people found this review helpful. Did you? |
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Worth the price. Hair turned out beautifulLove this hair color 0 of 1 people found this review helpful. Did you? |
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Not Gluten FreeYears of coloring my hair I finally found a product with great long-lasting color. But after 2 applications I began to have profoundly itchy scalp. Numerous products, medicines, topicals and 2 more applications I discovered the culprit is the gluten in your product. So long eSalon. 1 of 1 people found this review helpful. Did you? |
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Top quality.This service you have cost me $75+ at a salon. 1 of 2 people found this review helpful. Did you? |
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Absolutely awful!Strong Ammonia gunk- a terrible experience took at least 4 showers to get this sludge out of my hair and it still was in there. Terrible customer service- the money you pay to fix your hair disaster will not be given back. Beware-Allure beauty winner got me but I have already told my friends don't be fooled! 14 of 15 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Leaves hair feeling greasy and waxyI have used this product for over a year and was happy until the last 3 shipments or so. Something seemed to have changed and not for the better. I color my hair every 4-6 weeks and no other product leaves this residue in my hair. It literally takes me 3-4 washes to get the waxy feeling out. To bad because I loved this for convenience, but to be honest the box dye from the store doesn't leave me with a waxy feeling that takes at least three washes to remove. To top it off the response from customer service was somewhat of a joke. They told me basically I need to rinse it better and possibly use a different color shampoo. It is a shame they can't own this problem, but flip it to be user error in which I should buy a different shampoo. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not reorderingThe color was too dark and drab and my ends are black. I was so excited to get this, and it was such a disappointment! I could've done the same horrible thing to my hair with a store bought box color! Now I have to try to remove this color somehow before I go back to work! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |