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Custom Color Set
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66,880 Verified Client Reviews |
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EasyWhen I first received it in the mail and prepared to dye my hair it was very easy to do. The instructions was well organized and simple. I would recommend this company to anyone 0 of 0 people found this review helpful. Did you? |
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Perfect hair color matchLoved the red end mix matched the color I have on no drastic changes which is great the root mix was a little to dark for my liking at first but I am starting to notice the blend of the two together is perfect. I'm so glad the formula came out perfect. Thanks 0 of 0 people found this review helpful. Did you? |
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where have you been all my life ❤️What's not to love! I get fabulous personalized product I LOVE delivered to me. the product is so easy to use, and I'm always satisfied. I've turned my daughter and sister on to it as well. 0 of 0 people found this review helpful. Did you? |
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Love the productLove it... 0 of 0 people found this review helpful. Did you? |
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Color didn't last!This hair color has almost completely washed from my hair, and it's been a month. So that's disappointing. But I did really enjoy the packaging, personalization, and more. Will try again. 0 of 0 people found this review helpful. Did you? |
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Good But roots were lightI loved how rich the color looked- however, the root formula was too light, and too red- I corrected it and noted it to my stylist- hopefully next time will be perfect! 0 of 0 people found this review helpful. Did you? |
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GoodGood gray coverage. Like the color. but only lasts about 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Great colorI love my color that the Salon mixed for me, and the absolutely amazing customer service. My only complaint is that it's hard for me to do the dye job, which is my fault, not theirs. Oh, and my hair grows fast, so I have to color it often. 😕 The color is exactly what I wanted, though! 🤗🤗🤗 0 of 0 people found this review helpful. Did you? |
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Does not workThe product did not cover the gray and did not have any blue in it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRos7 - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Way Darker than ExpectedI'm pretty bummed. I was excited to try this product and used it two nights ago. I asked for my hair to go to beige blonde - they sent me a dark blonde and now my hair is straight up brown. It is way darker and now I've gone backwards and it will be hard to get the lightness to my curls without bleaching my hair. I'm so bummed about this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenna - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |