66,754 Verified Client Reviews |
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Custom Mahagony Red ColorVery pretty when first done, fades fast on my ends though. However, I was died blond before going back to dark, maybe that's why... 0 of 0 people found this review helpful. Did you? |
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Asked for less red tones.My color came out WAY TOO DARK. I almost look like my hair is black.! That's a loong way from light brown(ash). Now I remember why I didn't reorder back in 2016 Awful, just awful! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Wrong colorI ordered this and was so excited about the possibilities of having a beautiful hair color like the salon should do without having to go into a salon but it didn't work that way. The color was all wrong, and it was much darker on my roots than the rest of my hair. I gave a 2 rating because although the color was wrong they were very prompt with my order and it came with all the instructions i needed to do it myself 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Was disappointedNothing different than major brands except paying for Shipping 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha Sue - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Take the chance!I was very skeptical about this product and ordering online, but I took the chance and I'm glad I did! The color they sent covered my grey perfectly and matched my natural hair color. You would never know I had dyed my hair. Also, this product leaves your hair soft and shiny unlike most store bought hair dyes. My hair truly felt as though I walked out of the salon. Thank you, eSalon. 2 of 2 people found this review helpful. Did you? |
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This worked great!I have think hair and was a little worried that there wouldn't be enough product, but I had more than enough and the color looks great! I will use it again! 1 of 1 people found this review helpful. Did you? |
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AWESOME!I was so worried about coloring my hair. My red hair has browned out as I gave gotten older. Once the gray started to show up, I knew I had to do something, but I didn't know what color I needed. I wanted a natural looking color, and was afraid it wood look "clownish" if I chose on my own. I sent pictures to the colorist, and they made a custom color that was PERFECT!!! My husband didn't even realized that I had colored my hair (which I saw as the BIGGEST compliment!) It covered my gray and revitalized my color in an extremely natural-looking way that I am in love with. 1 of 1 people found this review helpful. Did you? |
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CUSTOMIZED ELEGANT HAIR COLORING CHANGES WHEN I DO !!!This latest adjustment in color is, as always, beautiful. My tastes change, so when I felt coppery, it was copper hair color that I needed. I love the lightness and the golden shades. It is very rich in tone and quite elegant looking. I am nigh onto retirement age but MY HAIR, with the blessings of your products, IS VERY YOUNG & HEALTHY LOOKING. I GET TONS OF COMPLIMENTS ABOUT IT !!!! 1 of 2 people found this review helpful. Did you? |
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So Pleased and ExcitedThis is the best idea for a product and concept. Everything is personalized and packaging is organized, so adorable, and thoughtful, right down to the sticker to stick your instructions up while you color your hair. 1 of 2 people found this review helpful. Did you? |
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Worth the price. Hair turned out beautifulLove this hair color 0 of 1 people found this review helpful. Did you? |