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Custom Color Set
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66,772 Verified Client Reviews |
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It turned my hair into hayIt was horrible- fried my hair. Had to to try several processes to lift out of what was supposed to be light brown from witch black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not a happy customerI was not a tiny bit happy with the results. It did not cover any of my greys. The conditioner included left my hair greasy and unmanageable. I want to cancel my account. I wouldn't recommend this product to my friends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaquel - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Would not rinse outI was super excited to try this product but it was a terrible experience. The product was very gummy on my hair and would not rinse out! Even after washing my hair 3 times I still was getting product out when I combed through it. The only redeeming factor for me was the color was the shade I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We’re sorry to hear that you were unhappy with how your custom color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The BesteSalon is the best and they work with perfecting the color or colors of your choice and the gray hair is covered nicely! I will never abandon this relationship it's the BEST! Plus the customer service is EXCELLENT, EXCELLENT, EXCELLENT🤗 0 of 0 people found this review helpful. Did you? |
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Custom made hair colourTotally love my custom hair colour so soft and shiny 0 of 0 people found this review helpful. Did you? |
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It"s a beautiful colorpeople asked where did I get it from and they love the color 0 of 0 people found this review helpful. Did you? |
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Best home colouring product I've ever used.I've been using eSalon for over an year and I've found it the best home colouring product I have ever used. The colour is always spot on and the colurists ready with professional advise when needed. I look forward to trying out the new highlighting kit. 0 of 0 people found this review helpful. Did you? |
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Last updated color I receivedI like it alot. It's just what I wanted. This is the color I received from you in the beginning. Thank you for being so attentive to the customer's needs. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThe color that was sent is perfect for me. Easy to use Will keep using 0 of 0 people found this review helpful. Did you? |
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Satisfied customerMy stylist formulated a color satisfying all of my requests. It has been an overall great experience and well worth the $. 0 of 0 people found this review helpful. Did you? |