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Custom Color Set
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66,713 Verified Client Reviews |
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Still not what I'm looking forThis is still a couple of shades too dark and went a little brassy this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not for me !My hair was Ashe blonde before the dye after th dye you sent, it was Dark Blonde , please cancel all future orders ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
It was OK....really nothing special and the shampoo and conditioner left my hair extremely dry. Felt like a bird's nest, despite following instructions. Felt like very strong chemicals, not a big fan. Disappointing overall. Also that it's on Auto payment without any consent from me or not obviously pointed out to me if I somehow did consent to that, don't like that either, so watch out for that!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry to hear that you were unhappy with how your custom color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
FabulousThe best I have ever used! My color has not faded yet,and I first used in August! I have Grey's , and they covered good also. The company matched my natural color very good. I recommend to every one. 1 of 1 people found this review helpful. Did you? |
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First time coloring hairHi, I'm 64 and have never colored my hair. You are correct if you're assuming I have some gray hair. (Do to my age, right?) Didn't really know what to expect...I did know if this was a disaster, eSalon would help me get it right. Their customer support is amazing. I was starting to panic about the color I chose so I called customer support. The person that answered was so nice reassuring and helped me order another color. I left the conversation with quite a bit more confidence I made a good choice on color. My girlfriend helped with the application and it came out perfect. Not all of the gray was colored, however I was pleased with the outcome. My hair looked so natural that none of my friends even knew I colored my hair!!! Now that I have a total of one hair coloring experience under my belt, I decided to take a chance to have eSalon add a bit of red to the formula. Stay tuned for my next review to see how it comes out. Thanks for reading this rather long review...and I don't care for long reviews. 😃 0 of 0 people found this review helpful. Did you? |
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Wonderful!!I hade red hair naturally and those with red hair know how rough it is to match their natural color. Well Esalon matched it perfectly and the quality of their hair color is the best I have ever tried. It doesn't dry my hair out and it doesn't fade fast like all others. 0 of 0 people found this review helpful. Did you? |
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Great Product - Great service!Wonderful color! I use the demi-permanent - so there is no damage to my hair. Would recommend to anyone! 0 of 0 people found this review helpful. Did you? |
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Hair colorLOVE, LOVE, LOVE MY ESALON HAIR COLIR. WIL NEVER GO TO A HAIR DRESSER OR BOX COLOR AGAIN!! I'VE USED YOUR PRODUCT FOR ABOUT 3 OR MORE YEARS! 0 of 0 people found this review helpful. Did you? |
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Love my color!I have been very pleased with my hair color and with the help I have received when I have had questions or made a change in my color. 0 of 0 people found this review helpful. Did you? |
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Golden colorMy hair is very easy and the color is very nice. thank you 0 of 0 people found this review helpful. Did you? |