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Wonderful service. Not a great color matchCostumer support was great. My shipment arrived in a timely manner and the price was also fair. I love having the option to communicate freely with my color specialist when needed. However, the color was much much much darker than I had anticipated. I expected an lighter auburn color and the results were more like a dark chocolate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI don't like the color, everything else was great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyste - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I love E-Salon***EDIT The colorists are wonderful. They know exactly what's best. I wanted dark brown with plum. What they sent was EXACTLY what I wanted. THANK YOU!!! I love the colorists at E-Salon. When I tell you that their job cannot be easy, I am not exaggerating. I recently sent them pictures of my hair and asked them to match it, so I could die my roots. The color they sent was perfect. The color is really pretty and natural. I absolutely recommend E-Salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I enjoy this company so muchI love the fact I can color my hair at home with precessional hair color with out spending hundreds of dollars to color my hair and have adjustments made to the color with out a problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI love what my colorist put together just what I wanted. Your video was grate on highlight for my first time turned out great. Thank you!😊 See picture in profile 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis is my first purchase and the color is perfect. Close to my natural color, dark brown. I love it. And the fact I saved a lot of money doing it at home and its delivered right to you. I didn't have to sit in a salon just the comfort of my own home. Give it a try. I think you'll love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was easy!eSalon sent detailed instructions. My husband jumped in and followed them and the color turned out beautiful!! I would've rather had it two shades lighter... I did talk to a stylist and get this done and my next auto ship will be a lighter shade, The consultant on the phone was professional and knowledgeable about the products and understood what I wanted. Who knew they do highlights, also?!? This consultant was on top of hair game and explained the options I had. Loved the personnel touch!! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Where have you been all these years?Love my color and the fact l can tweak it anytime! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My custom colorThis color has been better than the one my hairdresser has been using. It covers grey better and doesn’t fade! I love it. And I sent new instructions this week and was sent back an email with instructions for my next kit within a day! Great service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love thisLove this hair dye it's my all time favourite! The smell is good , my hair looks healthy and shiny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |