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Custom Color Set
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66,713 Verified Client Reviews |
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Lovely colour but the white still rules!Beautifully packaged with clear consise instructions. Needed my daughter to help as I have too much hair . Root colour has stained head quite strongly, hoping it will wash out in a couple of days. Full hair colour is lovely and rich but the white hair has remained stubbornly white. Also, despite the thick creamy shampoo and conditioner my hair is very dry. Will need intensive conditioning to restore. Not sure I'll order again. 0 of 0 people found this review helpful. Did you? |
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UnhappyDid not like the product; my hair was red. I do not wish to receive any more products. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
NOT SATISFIEDfirst of all the timer didn't work, threw that in the trash. second the color did not cover the gray....not a good product and I would like a refund. will not be extending my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Great first experienceThe color was exactly right and the quality of the color, shampoo and conditioner was fantastic. 0 of 0 people found this review helpful. Did you? |
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Hair looks and feels great!The color is so natural and it leaves my hair in great shape and feeling wonderful. I can't wait to color again! 0 of 0 people found this review helpful. Did you? |
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Best hair coloring systemQuality product. Lasts longer than any other hair dye and did an excellent job covering my greys. 0 of 0 people found this review helpful. Did you? |
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New ClientLoved the results. Much better than expected. 0 of 0 people found this review helpful. Did you? |
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Hair colorGreat color and the shiny hair. Just the color washes out very quickly. I did mention to the eSalon and they promised to me to change the formula to help keep the color. I hope my next color will stay longer. 0 of 0 people found this review helpful. Did you? |
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Hair Color is Perfect!I used eSalon's hair color for the first time about a week and a half ago. I love the color and it seems to be holding its color. I got mixed up when I got in the shower and didn't put the rest of the color in to get the suds going, but it worked fine anyway. If I have one suggestion or slight concern is the conditioner does not make my hair feel as silky as my over the counter one I have purchased. Also, the store-bought one has a nice tube of conditioner that lasts much longer that the hair color and I have several tubes still to use. I would suggest that eSalon consider putting at least a small "tube" with a cap and a small shampoo "tube" with a cap in their package. I ended up throwing the small containers that I had to tear open away since I didn't have anything to put them in. I would also suggest that they create a smaller and slightly cheaper color package for us with very short hair. It's a big waste to throw all that good dye away. I may keep some old bottles to split what is sent to me in half and then only get the product every 3 months. So I hope eSalon considers a possible smaller size package. But I do love the color so far. I look forward to my next order and hopefully it will be the same. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Color good but still turned goldvafter 2 weeks.I was very pleased initially with the color and texture of my hair. I applied exactly as instructions stated. However, after 2 weeks the color has become yellow gold. My sister is using this product, same color, and hers has held up better. She appled to whole head rather than roots first. It's also her second application. I am going to need product sooner than the 6 weeks I initially requested. 0 of 0 people found this review helpful. Did you? |