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Custom Color Set
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66,713 Verified Client Reviews |
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New colorLove this color 0 of 0 people found this review helpful. Did you? |
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FantasticHair colour came out better than i thought 0 of 0 people found this review helpful. Did you? |
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Wonderful ColorBetter than Salon color 0 of 0 people found this review helpful. Did you? |
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Great ProductI love how easy it is to color my hair with eSalon products. I always get compliments on how natural it looks! 0 of 0 people found this review helpful. Did you? |
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Wow!Love love love! Was very nervous about doing this as I've had a bad experience once before with a different product and it turned my roots orange!!! This was so easy to do on my own! With the excellent step by step directions it was simple to do. I missed a few spots in the front of my hairline and I have a few wisps of gray poking through so next time I'll be a bit more generous on the color in that area. Overall I love this and am sold, especially being so busy and reducing the cost of going to the salon this is so helpful!!! My color was spot on!!! Thank you I'm so very excited!!! It covered my gray so well!!! 0 of 0 people found this review helpful. Did you? |
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not happy wih the resultsgrays didnt cover well and right away within the first week u can see them coming again not a satisfied customer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEdna - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Purplish?I had my hair bleached about 6 months ago and now had about 4 inches of brown roots. I wanted to cover it all over with a medium copper. Well, the blond is super purpley (my daughter said it was almost hot pink in the sunlight 😢). Definitely not the natural copper I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Paid too much for black hair.My goal color is wine. It was slightly achieved with my starting order. This time it went on as the right color and at the end of 30 minutes it was black. Not what i want and i would not pay $20 for black. The color is nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGwendolym - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Still too blackStill way too dark but glaze helped a little 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
FriedThis product fried my hair! Made it break off now my hair is 3in shorter this product sucks!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, your service has been cancelled. Again, we apologize that you were dissatisfied with your experience. |