|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
not happy wih the resultsgrays didnt cover well and right away within the first week u can see them coming again not a satisfied customer 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEdna - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Purplish?I had my hair bleached about 6 months ago and now had about 4 inches of brown roots. I wanted to cover it all over with a medium copper. Well, the blond is super purpley (my daughter said it was almost hot pink in the sunlight 😢). Definitely not the natural copper I was looking for. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Paid too much for black hair.My goal color is wine. It was slightly achieved with my starting order. This time it went on as the right color and at the end of 30 minutes it was black. Not what i want and i would not pay $20 for black. The color is nice. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGwendolym - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Still too blackStill way too dark but glaze helped a little 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatty - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
FriedThis product fried my hair! Made it break off now my hair is 3in shorter this product sucks!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDeborah - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, your service has been cancelled. Again, we apologize that you were dissatisfied with your experience. |
Perfect ColorThis was my first time using eSalon and I must say...I absolutely love this. I have either being doing box-dyes or going to the Salon and spending $200 to get my hair done. I wanted to find something that would get me the exact color I want, for a good price. This... was what I was looking for. They listened to what I needed when I selected my color and gave me a package that was very detailed but also very nicely displayed. I will be going to them again. :) This was perfect. 1 of 1 people found this review helpful. Did you? |
|
Love this colorI am 57 years old and I am not a person that writes that many reviews but I have had soo many people tell me how pretty the color of my hair is and how healthy, have even got my doctor hooked on esalon ,have used store colors for years and will never go back, thank you so much 0 of 0 people found this review helpful. Did you? |
|
LoveThis color is perfect for me. The application was so easy, and it lasts, unlike other products that fade right away. I was considering not coloring anymore, but this color is so beautiful I'm going to keep coloring. 0 of 0 people found this review helpful. Did you? |
|
Perfect color matchMy hair came out exactly how I wanted it! It looks silky, smooth and beautiful! 0 of 0 people found this review helpful. Did you? |
|
HappyJust want to thank you. Love the color! 0 of 0 people found this review helpful. Did you? |