66,713 Verified Client Reviews |
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1st Time UserThis is my first usage of e colour. So far I have been impressed with the results. Certainly seems to have staying power, which I find a lot of colours hasn't. 0 of 0 people found this review helpful. Did you? |
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Love it!I love the natural look that the color gives me. I have definitely recommended this to my friends 0 of 0 people found this review helpful. Did you? |
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Terrific Results!I love love love this!!! The ease of ordering online, a personal touch for any questions or concerns and a chance to tweak your personal color until it's perfect!!!! 0 of 0 people found this review helpful. Did you? |
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Color that lastsI got the new box at least 2 weeks ago maybe three possible 4??? but just used it today. My last custom color just lasted that long!!! Very happy with the products No funky odor, not a huge mess to use. 0 of 0 people found this review helpful. Did you? |
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Great Hair Color product!!!Easy to use; excellent results. Thank you for such an awesome product!! Highly recommended!!! 0 of 0 people found this review helpful. Did you? |
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Love My New Color!Decided to try Red Mahogany and so happy! I love the deep rich red tone and no orange! Thanks so much, I am looking forward to the compliments tomorrow at work. 0 of 0 people found this review helpful. Did you? |
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Love itBeautiful color.... easy to do.... I will do it again! 0 of 0 people found this review helpful. Did you? |
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Too darkI was really looking forward to seeing some burgundy color. What I ended up with is nearly black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Good for at home colorThis hair color is marketed as a great long lasting color for greys and while I'm very impressed with their matching system it in no way lasts longer than salon color. I have had my color done for a while through a salon and it's a very dark purple color called Eggplant. Esalon matched it perfectly the first time. I have been out of state for the summer so opted to try this while I'm away from my hairdresser but I will be returning to her as soon as I can. The customer service at Esalon has also been great and I definitely don't regret checking them out. 0 of 0 people found this review helpful. Did you? |
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Hair colorDid the new updated color, it had a hint of red, and went brown. I didn't want brown at all. It was a nice try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |