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Custom Color Set
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66,713 Verified Client Reviews |
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Love My New Color!Decided to try Red Mahogany and so happy! I love the deep rich red tone and no orange! Thanks so much, I am looking forward to the compliments tomorrow at work. 0 of 0 people found this review helpful. Did you? |
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Love itBeautiful color.... easy to do.... I will do it again! 0 of 0 people found this review helpful. Did you? |
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Too darkI was really looking forward to seeing some burgundy color. What I ended up with is nearly black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Good for at home colorThis hair color is marketed as a great long lasting color for greys and while I'm very impressed with their matching system it in no way lasts longer than salon color. I have had my color done for a while through a salon and it's a very dark purple color called Eggplant. Esalon matched it perfectly the first time. I have been out of state for the summer so opted to try this while I'm away from my hairdresser but I will be returning to her as soon as I can. The customer service at Esalon has also been great and I definitely don't regret checking them out. 0 of 0 people found this review helpful. Did you? |
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Hair colorDid the new updated color, it had a hint of red, and went brown. I didn't want brown at all. It was a nice try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I feel like me again!I love this dye. After years of colouring my hair with shop-bought and always feeling like it all looked quite obvious, this dye really looks natural, even if you've gone for a non-natural colour. My ONLY criticism is that when washing the dye out, your hair feels really waxy and weird. As long as you persevere with the shampoo, the waxiness WILL come out and your hair will be soft and shiny, I promise! I love the whole thing so much though, that the waxiness isn't worth deducting a star over. 0 of 0 people found this review helpful. Did you? |
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Best hair color ever!Now that I've tried it, I'll never go back to box color 0 of 0 people found this review helpful. Did you? |
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Hair colorThe color was great but it washed out after 2 washes. Will try it one more time and leave it on my hair for 5 minutes longer. 0 of 0 people found this review helpful. Did you? |
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Hated itThis was my second box and i absolutely hated it. I have used the red/burgundy color my whole adult life and this second box was no where near what i ordered, turned my hair a brown color and i had to go to a salon to get it re-dyed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
very unhappy. Going to salon to fix tomorrow.The blond did not mesh with the existing color. Instead, it turned somewhat orange. A brassy strange color. I almost wish I had just gotten a super white blonde because that might have looked better. I am not so sure if I will be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |