66,713 Verified Client Reviews |
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It Looks Good on MeI like this color - it could be a bit brighter, more red less brown - but I do like it. Especially like it with the highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Darker shade betterI liked the shade but it seemed to fade quickly and greys showed quicker. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHey Melinda, we’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
colorMuch better grey coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Lela, thanks so much for your feedback! We are so very happy to hear that you are loving your adjusted customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great productWorks good just need to find that perfect tint for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Melanie! Thank you so much for sharing your feedback with us! We're so happy to have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
GreatHowever I have very long hair and understood I was paying for 2 bottles at 32 dollars every time you charge me and some change. I have complained before that I don’t have enough product for all of my hair but still this keeps happening. Am I missing something? Is there a way I should be doing this that I missed? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HAVE YOU CHANGED MY FORMULA?The last couple of my custom color sets haven't been consistent! Particularly the last one I used that was prepared on October 4, 2021. It didn't cover my gray, it appeared that the formula did not blend together so easily and my results were bad coverage, not as rich in color as I usually have. I felt the result was very disappointing! I don't know if another consultation is in order? I'm thinking about changing color to match more with my roots? I really don't know what to do at this point. I have one more box that had been made for me. I guess I'll see what happens with it. 827 of 863 people found this review helpful. Did you? |
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LovelyI do recommend to get yours. Only thing would recommend it is more sustainable packaging. Thanks :) 0 of 0 people found this review helpful. Did you? |
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Perfect colorIt didn't cover all my greys but it was the best coverage I have found in the past year. The color was exactly right. My hair is thick and curly and for this next application I will try to apply in very thin hair sections. But my hair was very dry after application. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Darkest BrownColor is holding good, softer hair, only drawback was the grey creeped through to fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTaunya - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Pre color spray,I'm sure I'd have loved it, but the spray bottle wouldn't spray. I'll have to get a little spray bottle to put it in for next time. I'm changing my rating because they are sending me another bottle with my next order at no charge! I love when companies take care of their customers, it shows they really care about us. Thank you for doing this. 0 of 0 people found this review helpful. Did you? |