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Custom Color Set
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66,713 Verified Client Reviews |
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Trying adjusted color - Update10 years of using your product, is still my fav color kit, the variety that I can choose from is great, the shampoo packets are great, but the bottles are a little pricey for my budget. This order had an adjustment on my request and Andrea my colorist was obliging. Andrea, my latest pic shows the adjustment, very nice tones on this one, thank you. Little darker than what I was visualizing, but that is ok! You and your team are the experts on adjusting! Each little tweak I request brings a new color that one cannot get off the shelf in the store. Thanks again! 465 of 477 people found this review helpful. Did you? |
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Think a little more violet would make it better.I am loving this new hair color but think going closer to the blue range might help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Game changer!This hair dye is the best I have ever come across - even compared to salons. I dye my hair a shade of bright copper that's always been difficult to achieve. After many disappointing experiences at the hairdressers - where the colour was expensive, patchy, took hours and often came out a really unflattering pillarbox red - I moved on to off-the-shelf box dye. After just two rounds, my hair was in awful condition. That's when I found eSalon, and I'm so glad I did. After a couple of tweaks to get the shade just right, I have found my dream colour. It's really easy and satisfying to apply, the colour lasts for ages, and I get so many compliments. Best of all, it leaves my hair in really good condition. I'm over the moon that I found this dye - thank you so much! And the customer service has been consistently excellent. You have found a customer for life in me! 0 of 0 people found this review helpful. Did you? |
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Gray issueI had made this comment before when I changed my color a bit. I have grays at the temples that are showing up way before I’m ready to reapply color. 0 of 0 people found this review helpful. Did you? |
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Great hair colour kitAlthough not the exact tone I was hoping for the overall coverage and ease of instruction was great. Will definitely continue with my orders and make adjustments to the tone for the next one 0 of 0 people found this review helpful. Did you? |
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Wrong PictureI sent you the before and after but i think I sent the wrong before so sending them again. Not sure how to attach them but will try another way. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jane - Thanks for reaching out. Upon reviewing your account, it looks like you were able to get some photos uploaded. Feel free to reach out if you need further assistance. Thanks for choosing eSalon. |
Darkest brown hair colorI liked everything about the color except it was a little too dark - it looked black when it was all done - I'd opt for a lighter shade of brown so there's no confusion to the actual color..... Thanks. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorAt first it was a tad bit dark but then after the 2nd day, it lightened up. Then also I got the golden highlights along with my brown hair color AND it’s just beautiful and sexy looking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tanya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my custom color!I get a beautiful color that leaves my hair soft and shiny, only wished the color lasted longer, seems to fade quickly but I purchased the tint rinse in hopes it will help 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Close but no cigar...I'm still waiting for a response from my personal stylist from my recent color change request. I still can't see my next color purchase coming up in 5 days that I will be charged for... As far as my last color on July 5th, I asked for the red additive to be taken out and was told you guys didn't offer that. How is it fully costumizable color if I can't get a color taken out? I don't think what I am asking for is unacceptable or unachievable. I would like brilliant medium COPPER hair. My hair is very red with touches of copper. I have shown you guys pictures, asked for suggestions to get it close to the copper I am looking for... and have been pretty much told it can't happen. I have 15 years in this business, if my hair is red it needs GOLD to make it copper because red plus yellow equals orange. So copper or double copper with a splash of medium brown and NO RED additive would work. Heck... if you just take out the red from my color and add a GOLD additive to my color that might work. And as far as application, look guys... if I have previously blonde hair, my ends fade... sending me an ends refresher that's copper and red will give me two very different hair colors from root to tip. So what I did is applied my root color to my roots first...waited 15 minutes and then pulled through the ends. I then used your technique in the shower as suggested. Rinsed and shampooed my hair. Then I dried and applied the "ends refresher" as a balayage on my hair. This gave me my current results which I'm not mad about...it's just not copper enough. It's red and red fades to pink... which isn't what I want at all. So please...someone...give me copper hair. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |