66,689 Verified Client Reviews |
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Easy to use. Easy to love.I love how the color takes to my hair and how silky my hair feels after I color it. The bonus is the great compliments on how my hair looks. Thanks eSalon! 0 of 0 people found this review helpful. Did you? |
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Still contemplating color changewe adjusted my color once with no problems. It is a great color! I'm still considering going a little lighter though. Any questions I've had, have been answered in a timely manner. 0 of 0 people found this review helpful. Did you? |
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Absolutely perfect!!!!!Thank you Stacey for managing to get my hair back to my natural shade of Dark Strawberry Blonde!!! No pink or purplish hue at my roots and no overpowering red that I was getting at the salon! I have never been happier!!! 0 of 0 people found this review helpful. Did you? |
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Love it!Have used eSalon a few times now and have really loved doing my own hair; so inexpensive and the color turns out great! 0 of 0 people found this review helpful. Did you? |
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Amazing Customer Service!I love this product line! I especially am thrilled to how wonderful the colorist get back to you . I purchased my first color application and unfortunately missed abit in the back coloring. I let them know and within days recieved another application to redo what was missed. They are very prompt if you have any issues, and are more the helpful getting back to you in a timely manner. I really feel fortunate to have found esalon. I'm looking forward to my next order soon. 0 of 0 people found this review helpful. Did you? |
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hair colorI like the product. It's just finding the right shade for me. The colors on my computer must be different as my hair color isn't the same as the pictures. 0 of 0 people found this review helpful. Did you? |
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Great quality but color was too darkI love esalon! The quality is always great. I had to go to a local salon to transition from red to blond. After that I went straight back to esalon. The only disappointment this time was that my new esalon color was a whole lot darker than the blond color I was expecting. So my light blond is now a dark-medium blonde. That's a huge shame! I don't know if this was my mistake or the colorist change due to concerns about sending too light of a color. They did send several emails about that. I sent them pics of my new color to confirm that I wanted the lighter shade. So I am thinking it was thier choice. That is upsetting because now I will have to pay to lighten it again. 0 of 0 people found this review helpful. Did you? |
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Loved the Products, but!Loved the products, but my husband will not pay for it any more. O.k. I Go Grey! Thank You For you help. LOVED THE BOX AND PRODUCTS. 0 of 0 people found this review helpful. Did you? |
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Be careful what you wish forGot the exact color I wanted and hoped for. It was beautiful. The only problem was my perfect color was too close to the gray/white I was trying to cover. It also had no contrast between my pale lily white skin tone and the beautiful blonde you created for me. I guess it's true what they say "be careful what you wish for". 0 of 0 people found this review helpful. Did you? |
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Hard way to communicateI sent a note about my color being darker when I wanted lighter, nobody responded and processed my order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHanan - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |