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Custom Color Set
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66,689 Verified Client Reviews |
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beautiful product absolutely love it.great quality !!! unfortunately it is pricey and i have to unsubscribe. But for those that can afford it every month...just go for it! it is worth it 0 of 0 people found this review helpful. Did you? |
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Nice colorColor was great, not orangy! My only fault is it doesn't leave your hair feeling soft at all. 0 of 0 people found this review helpful. Did you? |
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Still Too darkThis was my 1st time trying out this product & even though I followed the directions & video tutorial (forgot how messy coloring hair can be), the color was still too dark. The chemicals for the color was more gentler on my scalp but it still caused some slight itching 2 days later after coloring was done. Plus it still didn't cover some of the stubborn grays on the sides of my face.On the plus side, I like the convenience & privacy of having it done @ home. Also I'm saving so much money going to a salon. I do want to try a little lighter color though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiza- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too much goldBrassiness in root area and all over tone. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist has reviewed your comments and adjusted the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to your reformulation and hope to create a color to better suit your needs. |
Too RedTrying to remove all brassy undertones and this isn't cutting it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeagan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Excellent productMy hairdresser told me the color looked great! Easy to use, great coverage for my gray. 0 of 0 people found this review helpful. Did you? |
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Loved It!Very easy to use. Came out looking like I had it done in a salon. 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColorLove it!1 0 of 0 people found this review helpful. Did you? |
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Best home color EVER!!Highest quality products, well put together kit – I will never use any other color again! 0 of 0 people found this review helpful. Did you? |
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My custom hair colorThank you for my own custom hair color! I love the color and my hair feels so soft and natural. Can't wait to try the highlight kit! 0 of 0 people found this review helpful. Did you? |