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Custom Color Set
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66,689 Verified Client Reviews |
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I LOVE my HairI LOVE your hair color my hair has never felt more healthier I LOVE the feel of my hair it's so soft and healthy I only go to esalon for my color I'll never go back to store bought color 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color it matched my color and I have great highlights. Family didn't realize I colored my hair it looks so natural. 0 of 0 people found this review helpful. Did you? |
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Really unhappyI've been working really hard to get my hair to go red. It's been three years of slowly getting my hair a nice, deeper red color. And having used this dye - my hair is more purple-brown than red. The quality of the dye seemed fine, and it didn't feel off in any way. It was simple and easy to use. I'm just really not satisfied with the way the color came out. I do really like the shampoo and conditioner that was sent with it though. My hair felt so soft and healthy and wonderful after I used it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Darker HairHello: I really do love your product and the coverage it gives, however it seems to be turning my hair darker and darker every time I use it. I am used to a blonde color and now I have brown hair. Can anything be done for next time to brighten things up a bit? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoann- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Great colourGreat colour, really vibrant. Followed the instructions to the letter but seems to lose colour quite a bit from two points of view, whites appear paler and eventually show through very quickly and also every time i wash my hair more red comes out even after quite a few washes! 0 of 0 people found this review helpful. Did you? |
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I have used this product for a year now and loved every minute.Commercial hair color has always been a problem for me because it "pulls" red. Every hair salon color left my dark ash brown hair appearing an orange bronze. This color was not flattering to my skin tones. In addition, hair salon color left my hair feeling and looking like straw. There was no luster or shine; just dull, burnt looking bronze. I became gray by an early age, and I wanted to show some gray as highlights in my dark hair. This was a horrible idea, according to most hairdressers, who simply could not accommodate such a thing with their color wheels. With E-salon, my hair took on not only its natural color, but also texture and body. The hair feels full and rich. My husband said it took 20 yrs off my appearance. Even my hairdresser, who grudgingly applied it for me, volunteered her opinion that this was the best color she had ever seen on my hair. I can leave some natural gray hair out of the color so that it appears as highlights. Thank you, E Salon. 0 of 0 people found this review helpful. Did you? |
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Wanted my color to be a little lighter...wasn't changed.Color not what I was hoping for. I'm also concerned about the health of my hair since using eSalon hair color. My hair-stylist says I am suddenly getting a lot of split-ends, which I never had much of a problem with until approximately June. I am also experiencing a lot of hair loss. My hair is thin anyway...so it worries me to see so much hair on the countertop and in the sink after each time that I dry and style my hair. My health hasn't changed and I am not on any medications. I am super pleased with how great this hair color covers my grey...but I have concerns regarding the overall affect the chemicals might be having on my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We're so happy to hear that you're enjoying your custom blended hair color! We truly value your feedback and look forward to hearing from you again in the future. However, we've reached out to you personally to discuss your color concerns. |
Did not cover gray at all. The rest of my hair is way too darkI've been coloring my hair at home for over ten years and have tried every brand on the market, drugstore to professional brands. This was the worst coloring I have ever experienced. The color turned my gray hair a horrible green tint yet turned my natural dark brown hair an awful black color. I had to go to salon for color correction which was expensive. I spent a lot of time talking to the color specialists before ordering so it was not due to a wrong color choice. The color was a very thin liquid, not a cream, made a mess and was difficult to use. Worst experience ever, I do not recommend to anyone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
CUSTOM HAIR COLORFirst let me say, the color is very mild smelling. The color went on nicely, didn't drip or run. It gives great coverage, ALL my gray hairs are gone. That's the good. My hair is now too dark. The color I was shown and the color it is not comparable. It is very shiny, but I'm not comfortable having black hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhillyb5210- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Too dark.Color came out very dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlex - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |