66,713 Verified Client Reviews |
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Goodmy roots opened up a lot and it covered my white hairs.... on the other hand the length of the hair still has a lot of work to do 0 of 0 people found this review helpful. Did you? |
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Just right for meI was so disappointed in a hair coloring I had done in a hair salon. It was much darker then I had asked for. I decided to try eSalon. I took the quiz a few times and I got the color I was hoping would lighten my hair a bit. They ordered me the medium brown (cool beige). Let me start with the process. It’s fancy. The box is big and it has a lot of moving parts to it. I read the directions 4 times before I started. I choose the brush method. I mixed the color which is extremely viscous and applied it as instructed to my roots. Waited 15 minutes and then applied the rest to the ends. There is plenty of color was short medium hair. Anything longer than shoulder blades will need 2 bottles to apply properly. When my ends processed the 10 minutes I then took the bottle and included shampoo and conditioner in the shower. Fill the bottle up with water and shake it. Then pour it over your head and massage for 2-3 mins. This part is tricky. It stinks and my nose burned a little at the chemical smell. Then the water ran clear. Applied the shampoo and conditioner and was done. The result: my dark brown is now a lovely shade of medium brown. It is not completely ashen. It has some gold tones to it but it’s exactly what I pictures. I’m glad I did this and will continue to purchase. 0 of 0 people found this review helpful. Did you? |
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1st time customerI loved my experience, but the color just didn't stay as long as it could have. 1 of 1 people found this review helpful. Did you? |
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Quality productThe color mixed really well with my dyed hair but then didn’t take as well on my natural hair, but that’s to be expected 0 of 0 people found this review helpful. Did you? |
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Loved except no grey coveregeI love the color and how healthy my hair felt after the color. But unfortunately it didn't cover my greys. I will adjust and try again next time. 0 of 0 people found this review helpful. Did you? |
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Best customer service EVER!This is the first time I have used Esalon. I ordered my. Color. When I applied the color and was blow drying my hair I noticed that all the Grays were. Gold bronze not dark brown. Easton and my color specialist sent me a new combo for free. Unfortunately, I got the same results. Esalon and my specialist sent me another color FOR FREE ! They were more concerned that I received the correct color, rather than making money. I was blown away by the way they handled it and helped me. I’m still trying to find the right color; however. I think I’m making the error somewhere, not them. Just because of their costumer service I will stay with them ! 0 of 0 people found this review helpful. Did you? |
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Good product but...The product at times does not consistently cover my roots. I have learned that others I recommended to use the color are saying the same. But I think what is the worst is that I have been a very long time customers and spent a lot of money and have remained loyal. In doing so I order every 4 weeks for years now and they should reward their loyal customers with some kind of benefit in free shipping or at least reduced shipping. That is a very nice incentive that they should have been implementing! 0 of 0 people found this review helpful. Did you? |
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Base color was ok.A little darker than what I wanted. 0 of 0 people found this review helpful. Did you? |
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Spot on shadeI’ve been using kits from the High Street but have struggled to match my shade of red. For the first couple of weeks the colour was really harsh and dark with an artificial pink hue I didn’t suit. Thibault at E-Salon got it right first time, I love my customised shade Jo 0 of 0 people found this review helpful. Did you? |
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Great colorI found a good color combo for me and with red hair that’s hard to do. I do notice that I get too much product and end up throwing a lot of it away from the first color container 0 of 0 people found this review helpful. Did you? |