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Color Set
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66,689 Verificado Comentarios de clientes |
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Unfortunately Didnt Work :(I am a natural blonde with dyed blonde hair and some old highlights, I was quite scared with the ash in the colour chosen it would turn my hair green. Unfortunately, my hair is now orange, :( roots look almost bleached lmao. definitely not the ashy grey colour i expected. ESALSON, in general, seems amazing all the stuff I got for the small price I paid was more than generous. The shampoo and conditioner smelled AMAZING, by far the best smelling conditioner I've got with hair dye. Wondering how long demi-permanent lasts hoping the orange isn't going to be a thing. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrooke - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Harsh on my hairI used eSalon for a couple of years and found my hair becoming more dry, brittle and less shiny. I tried eSalon color care conditioner and still had dry hair. I went back to the salon for my color and my hair is so much healthier. It is shiny, has more body, and no longer dry and brittle. You get what you pay for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGenevieve - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Des améliorations possiblesCouleur plus lumineuse que en commerce, le packaging est super et personnalisé. Je suis un peu déçue de ma couleur mais je vais voir sur la deuxième commande si cela est mieux suivant mes commentaires. Gros point négatif le kit shampoing et après- shampoing qui sont de taille miniature. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLara - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas complètement répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour modifier votre couleur ! Chaque cliente est importante et nous sommes impatients de vous proposer une couleur qui répondra mieux à vos besoins. Nous vous avons envoyé un email aussi ! |
Not at all what I expectedI thought I was getting a medium brown with medium copper tones. I love the brown. They nailed the that. The copper was so vibrant and intense. I am very bold, but WOW! I almost ran to the store to get some brown to tone it down. I am going to shampoo again tomorrow and hope the copper settles down. I am definitely going to change up my color. The hair color itself was wonderful. I was a little nervous as it seemed thin when I poured the developer and color out of the bottles. But as you mix it become very smooth and easy to work with. I am definitely going to give it another try to get the copper toned down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent colour set and personalised serviceExcellent value for money. Loved the idea of personalised colour mix for me and posted directly to me as well! The colour mix was better than previous shop bought ones I've always used, there was no unpleasant odour and enough to cover whole head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelagh - We're so happy to hear that you're enjoying Hair Color! We truly value your feedback and look forward to hearing from you again in the future!! |
My colorLove the product it looks so natural and my hair is soft and shiny I recommend it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelene- We're so happy to hear that you're enjoying Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
it was to red i like a more medium auburn colori like med auburn color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We’re sorry to hear that you were unhappy with the results of your custom color. We have reached out to you via email to further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Meilleur couleurTrès très satisfaite . Super couleur. Comme je le voulais. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagali K. - Merci pour votre retour ! Nous sommes heureux de savoir que vous aimez votre couleur personnalisée ! Rien ne pourrait nous faire plus plaisir que de répondre à vos objectifs de couleur. Vous retrouverez plus de détails dans l’e-mail envoyé. L'équipe eSalon |
Nun denn...Ich habe mich, bei dem gesamten Bestell-und Lieferverfahren von eSalon sehr zuvorkommend behandelt gefühlt. Man wird stets auf dem Laufenden gehalten und die Fläschchen sind personalisiert/mit dem eigenen Namen versehen. Der Färbevorgang ist denkbar einfach und auch nach der Anwendung fühlen sich die Haare an, wie vom Frisör gefärbt, was ein großer Pluspunkt ist. Zu meiner 3-Sterne-Bewertung führt mich jedoch das Farbergebnis. Da habe ich deutlich mehr erwartet, denn meine Haare haben leider nicht den erwünschten leuchtenden Kupferton angenommen, sondern mehr einen anderen matten Farbton mit wenig Kupferreflexen. Zwar sind meine Haare nun sehr ebenmäßig gefärbt, aber ein paar mehr Farbpartikel wären mir lieb gewesen. Ob ich noch einmal bestellen werde, kann ich zu diesem Zeitpunkt noch nicht sagen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBritta W. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! Dein Team von eSalon |
Not impressed with the Grey hair coverage on my past order.The color is perfect on my hairs that are not grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |