66,689 Verified Client Reviews |
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ExcellentI coloured my hair today & I'm really happy with the results. Very easy to do & the colour is what I wanted. Hair feels shiny & soft. 2 of 4 people found this review helpful. Did you? |
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Just okay.Works great for a week or less. Everytime I color, I love it but it just doesn't last. I generally only need to do my roots. I'm sure it probably works great for others but I've actually found supermarket touch-ups and semi-permanent colors to be longer lasting and significantly cheaper. The color looks just as good, my hair feels great and lasts for at least 3 to 4 weeks (my hair grows fast). I've been using eSalon for a few years but it only takes two washes and the grays of my roots are significantly lighter than the rest of my hair. I love many eSalon product but the Custom Color Set just isn't for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLezlie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Great productLove the product because it meets all the requirement of not being tested on animals and is vegan. Unfortunately, with the tariff wars between U.S. and Canada I can no longer buy U.S. made goods. I have to look elsewhere or buy Canadian made to support my country. 0 of 0 people found this review helpful. Did you? |
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Medium blondI like this colour in a lighter shade together with the Light set - sun kissed! 0 of 0 people found this review helpful. Did you? |
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Unique custom productsI loved my first color box! I have not done any coloring to my hair in years. I was impressed by the odorless and non messy application process 2 of 4 people found this review helpful. Did you? |
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Not my shadeThe color is too dark, more brown than red. I prefer an Auburn. It is hard to determine colors on the internet so no faults. I was hoping by the picture I sent it would have given a clearer idea as to the color I was looking for. 0 of 0 people found this review helpful. Did you? |
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Stubborn rootsAlthough the change a a bit darker color did help a bit, the top of my head and sides still don't want to take as well where my roots are whiter. My hairdresser said it took better on the bake if my head where the roots are still a little darker. Once again I'm open to suggestions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A little lighterThis color is great! Please make it a bit lighter next month, I was looking for a change. 0 of 0 people found this review helpful. Did you? |
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Love my colourI am loving my hair colour the product is fantastic my hair is in fantastic conditions with your product.Everyone comments on how natural my hair colour looks I love love love it thank you esalon 0 of 0 people found this review helpful. Did you? |
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My customer colorAbsolutely love it. The coverage is amazing and my hair feels great. So glad I switched back. My scalp was breaking out every 6 weeks and down my back with other salon colors. I’m a customer for life. 0 of 0 people found this review helpful. Did you? |