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Custom Color Set
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66,655 Verified Client Reviews |
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Color leaked in boxWhen my package was received, a portion of the color bottle leaked out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Christine, We’re truly sorry that our color arrived leaking. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Please keep an eye out for an email from one of our color experts. |
Best match I’ve ever had without going to the salon!First time to use and was very pleased. It’s the best match I’ve ever had without going to the salon! I will definitely re-order. 5 of 5 people found this review helpful. Did you? |
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Happy!Like this colour, although when I first applied it, I thought omg it’s so dark! It isn’t and after washing off and styling it’s a great colour and makes my blonde stand out more plus it hasn’t faded warm which was the aim, thank you. 4 of 4 people found this review helpful. Did you? |
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ESalon is the best!I absolutely love your product. The color is perfect, what I've always wanted. There is no god-awful smell and it is so gentle on my hair. I only wish I had known about ESalon in my youth, but there's nothing to be done about that now. 3 of 3 people found this review helpful. Did you? |
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Lovely colorThe color looks so natural. I really like it! 2 of 2 people found this review helpful. Did you? |
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Love itMy colorist has adjusted my formula 3x now and she/he has gotten it perfect!! I'll never use any other color. 0 of 0 people found this review helpful. Did you? |
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PerfectPerfect color, perfect experience, 0 of 0 people found this review helpful. Did you? |
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Not what I thoughtI explained that I had highlights and low lights and asked if I could put this system over my hair. They said yes. When it arrived, my instructions stated that only to do the roots! Not to let it get on any of my previously died HAIR. I feel this was not clear at all. And now I can’t find any way to return this. I won’t be able to use it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetsy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color instructions not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
PerfectEasy to use kit that makes your grays disappear. 3 of 3 people found this review helpful. Did you? |
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Did not fully cover my greysProduct is good and def saves me a few more weeks from going to my hair salon BUT I have stubborn greys and unfortunately, they prodict was not able to fully cover all my greys but it did a decent job. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |