66,655 Verified Client Reviews |
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I feel like the color product is great and I love the auto-shipI do love the product and the savings in doing it myself!! However, I do feel like the color selection for me is darker than I would like. It is easy to apply, the instructions are a little confusing. Might suggest splitting up the sections on all over color vs. touch up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. Look out for our follow up email! |
Turned my hair into black strawLike the coverage and pigments are better quality than boxed color. My shade is off - the dark golden brown turned my hair black. Very drying, more conditioner would help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
So stickyI have dyed my hair for almost 15 years using box hair dye from the drug store and my hair has NEVER felt this way. My hair is really really sticky and stringy and so tangled i ripped out half my hair trying to brush it. Im am so unhappy with this product and am very disapointed with the results. Very unsatisfied and cried due to the terrible texture of what was once beautiful blonde hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKendyll- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
color changeI like the adjustment to the my hair color. It turned out very pretty. Thanks! 0 of 0 people found this review helpful. Did you? |
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ConvenientProducts are great and I love the Auto ship feature. Happy with the results. 0 of 0 people found this review helpful. Did you? |
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Love it!I was skeptical when I was told that they were changing my requested color but turned out they were right on the money! I loved the color they selected and it has lasted much longer than my last color that was done at a salon! 0 of 0 people found this review helpful. Did you? |
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Love the ColorsI love that I have custom formals that cannot found in a "box" and it is always in stock. I love that I can control the depth and tone and can change it based on the season or "just because." 0 of 0 people found this review helpful. Did you? |
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My esalon colorI love my E Salon color. It's the first product that covers my stubborn gray completely! 0 of 0 people found this review helpful. Did you? |
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Loved itI was coloring my own hair and having trouble covering all the gray, but not anymore, with eSalon it covered my gray, and gave me a color I love. Thanks eSalon!!! 0 of 0 people found this review helpful. Did you? |
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love this hair dyeit goes on easy and gives me great multi dimensional color. my hair looks great right after an application. shiny healthy and very natural looking color. 0 of 0 people found this review helpful. Did you? |