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Custom Color Set
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66,655 Verified Client Reviews |
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HarshI realized after using this product for the past several months that it is breaking my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re sorry that you were unsatisfied with our product and that it left your hair feeling dry. Since you were unhappy with your results, we've sent a follow up email with more information. We look forward to delivering the right results for you. |
Bottle for ColorWhile I love your product, I was surprised by the new packaging. I dig the new box for the gloves, but find it unnecessary. It seems that your packaging cost would increase. Also, the color bottle's opening is much wider than the developer's bottle opening. This made pouring the color into the developer more challenging with more likely of a chance to spill some thus messing with the developer to color ratio. I'm still going to be a loyal customer, but the wider mouth on the color bottle is off-putting. As a suggestion, choose a bottle for the color with a smaller opening. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarina - Thank you for your review. We're constantly looking to improve our service and products based on what clients, like you, share with us. |
Hard to applyThe color was fine, really nothing special. But hard to apply. My daughter helped me and it still took forever. More like what I have done at the salon, but my colorist is trained and practiced in application. If I'm doing it at home a box color from Walmart is made for easy application. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa A- We're sorry to hear that you were disappointed by your application experience with our Hair color. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. |
It was okI loved the color, bit it faded quickly and the grey coverage was not as expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany- We’re sorry your recent order didn’t provide the coverage/ longevity you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage/ longevity you’re looking for. We will be sending your more information shortly! |
I'm a total convert!eSalon matched my expensive salon balayage(?) mix perfectly! I've now done 3 or 4 applications and I'm really impressed. Colour is copper/blonde multi toned and I've had lots of compliments. Previous home jobbies were hit and miss regarding colour accuracy (mostly miss!) and I feel the grey coverage is better than anything I've had - professional or home jobby. I also use Tinted Love in between colour applications, which is fabulous and makes a real difference. 1 of 1 people found this review helpful. Did you? |
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I'm hookedI would definitely recommend, and have recommended, esalon.com. The color arrived on time with easy to follow personalized instructions. The process was easy and even fun. So excited that they now offer highlights which I look forward to trying with my next shipment. Thanks, esalon.com! You've saved me money and four hours of traveling to and from the salon not to mention time in the chair getting my hair done. With small children and a budget, esalon.com was a no brainer. 1 of 1 people found this review helpful. Did you? |
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ColorLove the color and gray coverage 1 of 1 people found this review helpful. Did you? |
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GREAT!I got exactly the color I wanted, the delivery was quick. I loved the service, I called for a question and customer service was very helpful. Excited to get my next delivery already!! 1 of 1 people found this review helpful. Did you? |
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Color Lasts true!Amazing color lasts true! Longer than the expensive salon hair color! Easy to apply--consistent! 1 of 1 people found this review helpful. Did you? |
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I did it!!!Had my hair professionally colored for 30 years and decided to try it myself after reading about eSalon. I got great help determining correct color and instructions. I was nervous the first time, but surprised how well the color took to my hair and covered the grey outgrowth. I’ve done it three times now (every 6 weeks) and I love it. Great color tones, looks natural and the instructions are easy to follow. I highly recommend!! 1 of 1 people found this review helpful. Did you? |