66,689 Verified Client Reviews |
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Color washed right outThe color would have been correct for what I ordered. However, the color washed right out. The roots, since they were darker than the ends, stayed a bit longer. Did not last 10 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
TERRIBLE EXPERIENCEI'm extremely disappointed with how this turned out!! Immediately when I received the box, I opened it only to find out that one of the bottles had leaked out into the plastic container. I still decided to move forward, which was a huge mistake. I was looking forward to this since I'm a professional and can't stand the amount of time it takes going to the salon, let alone the cost. I asked for an ashy blonde color, my roots ended up bright orange and the remainder of my hair turned a blonde / green color - my ends were green!! I ended up having to go into the salon and sitting there for 3 hours. $300 later, they were able to somewhat fix it. It was a terrible experience, I'm extremely dissatisfied. Michelle Becker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Covered My Gray!My color was easy to use, less irritating on my scalp than other at-home color, and completely covered my resistant gray! 1 of 1 people found this review helpful. Did you? |
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AmazingI got a perfect coverage. Thought it would be harder but it is so easy. Grey hair is gone and I got a new vibrant colour. Don't be afraid, you got this. 0 of 0 people found this review helpful. Did you? |
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..hair color ...Great color. Matches my hair color perfectly. Covers up grays well leaving my hair healthy looking.! 0 of 0 people found this review helpful. Did you? |
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Great color!After having my children my true hair color turned very blah. I have asked for a rejuvenation of my color many times from salons but they were never able to help with the color they applied. What I received from esalon was the exact color I wanted. I truly appreciate you giving me back the hair of my youth! I get so many compliments on my color now. Thank you! 0 of 0 people found this review helpful. Did you? |
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Best coloringI love this product. The color hides my gray longer than any other color I have used!! 0 of 0 people found this review helpful. Did you? |
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e-Salon servicesI love my color, looks so natural. love having a professional colorist, make my own color and have it delivered to my home, so convenient and great results. Thank you e-salon. 0 of 0 people found this review helpful. Did you? |
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Salon quality results at homeSince the grey has started to appear, I've only trusted salons to colour my hair so I was apprehensive about trying to colour my hair at home. The kit arrived and I was impressed by the quality of the packaging and the thought that had gone into the contents, everything I needed was there! I asked my daughter to help as I had to colour my hair in two steps: first the grey roots then the rest. I needn't have worried - it was really easy. The results were impressive too, my hair has natural looking high and low lights and the grey has completely gone! One thing I noticed, there wasn't any of that lingering home colourant smell you get, the one that follows you round for a couple of days. I'm very happy with the product. 0 of 0 people found this review helpful. Did you? |
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Loved the color and the smell of the product.Your product was very nice and I will try it again in 5-6 weeks. 0 of 0 people found this review helpful. Did you? |