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Custom Color Set
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66,689 Verified Client Reviews |
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I am in love with this hair color!!Never have I found a color that is so true each time, nor have I ever found a hair color that is so kind to my hair! Thank you! Carol 0 of 0 people found this review helpful. Did you? |
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Perfect haireSalon definitely got the color right when they sent me my custom color last month. I'm so glad I followed instructions and didn't take it upon myself to leave the color in longer like I do with the drugstore brands. As a person whose hair is between brown, red, and blond, I was buying a golden blond through the drugstore, because there was nothing between an intense red and a golden blond. The color eSalon mixed for me really looks like my hair used to look and is much more natural. The dye didn't smell bad, either, and although I had to read the instructions a few times to understand exactly what to do, I managed to come out with a very great color that made me feel younger and really covered any grays that I have, especially around my face area. There is no drying out, rough texture, damage, or negative results with this. I would ordinarily be skeptical of internet products but this one is great. It's wonderful to have a good hair experience, I bet everyone understands this. I'm not a friend of anyone there or some phony advertiser, I'm a 60 ish woman in Louisiana who is just happy to have found this site. 0 of 0 people found this review helpful. Did you? |
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A Total Game ChangerThe kit was everything I could've wanted, the color was perfect, and it had absolutely everything I needed to dye my roots. It's incredibly convenient for busy people like myself. I am sold on this stuff now! 0 of 0 people found this review helpful. Did you? |
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Great productLasts longer than I expected. Smell of product washes out and hair smells great after. Everything you need is included. You can change you color anytime. Worth the extra $10! 0 of 0 people found this review helpful. Did you? |
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ColorLove the hair color ! Could u possibly add just a hind more of beige in my November order 0 of 0 people found this review helpful. Did you? |
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The colour is great!I waited a bit longer before using the next shipment of color and it proved to be the right thing to do. All the old color was cut off the day before and the color is awesome. I love it and it looks so natural. I hope it lasts as long as the previous one! 0 of 0 people found this review helpful. Did you? |
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EasyThe directions are all made easy and it cost me less to then going to a professional, but I get the color of a professional 0 of 0 people found this review helpful. Did you? |
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So-soThe color looks great with my hair but after washing, a lot of color is lost. After the second wash, I can see more of my original color. The other batches lasted longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNautochia- We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Not greatThis was my first experience with esalon.com's products and it could have been better, coverage was worse than expected, color looks artificial, and it left my hair a little dry. Product did arrive early and was packaged nicely, I am willing to try one more time and adjust my formula, but if the next one is like this- I'm done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessi- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
It's okay..The eSalon appeal is that it takes all of your hair info and needs into account, then gives you specific choices based on that info that your hair can achieve through a personalized formula. So, I assumed that it would turn out differently/accurately based on the color I chose. The color was nice, but not what I was going for. It definitely seemed like just buying a typical box of store-bought color. To me, it just doesn't seem worth the extra trouble for something I probably could've picked up at Walmart. My hair still feels healthy, which is great. And the color does look good, although it's not what I was going for. Maybe it would work better for someone else depending on what they are trying to achieve with their hair. All in all, not bad. It's just not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have reached out to you with more information, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |