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Custom Color Set
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66,689 Verified Client Reviews |
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ColorI enjoy the change in my hair body, the ease of using esalon. The color change I requested resulted in too much red. My true color shoud be medium ash blonde, presently it is strawberry blonde. I am not able to tone it down with Tinted LOVE BLONDE NEUTRALIZER. Please correct. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudyKay- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too darkI was hoping that after talking through the first custom color the next order would be a little lighter. I really liked the shade of the second bottle in the first order. My hope was to get closer to that second color, which was more golden, in this order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTricia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color to brassyI was so looking forward to getting a nice, rich, all over color using the esalon formulated hair color. But this was not the case. I followed directions and instead of a dark blonde cool beige, I ended up with more of a strawberry blonde color. Unhappy and not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarlee- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
MehThe instructions were very clear and the application went fine, but the color is nothing like I wanted or like the picture looked. The color I got was supposed to be a violet/ash brown color, but it turned out just plain golden brown like my hair always looks. And also my greys were not completely covered, they are a little less noticeable, but they are still there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and reach out to you regarding your next order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Hair colorI love how easy coloring my hair is. The instructions make everything very easy. I have had one comment from a daughter that said I was getting my hair to golden/yellow and needed to darken the color. 0 of 0 people found this review helpful. Did you? |
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Love itLove it. Long lasting,great shine. 0 of 0 people found this review helpful. Did you? |
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AwesomeBest shade of color ever!! Don't change a thing. Thank you! 0 of 0 people found this review helpful. Did you? |
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Love the color!I have been using this product for awhile and love the convenience of home coloring and saving lots of money as well. 0 of 0 people found this review helpful. Did you? |
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Give it a tryI've tried most every brand of hair color that I've been aware of. I do like this one the best of all. It isn't drying and the color isn't flat but comes out looking like natural color. I'm 80 years old and don't want to look like a fake doll...this color is believable and leaves my hair looking alive. It gives the impression of thicker hair also. 0 of 0 people found this review helpful. Did you? |
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Love my eSalon stylistMy first order was perfect in every way ~~ except my friends and I all agreed the big change was not me. So I called for help and my stylist took plenty of time to hear my ideas and then worked on a better shade. I liked it much better and now my next order has the fine tuning that was expected. My 5 star rating is based on the flexibility of the program, the stylists, and the super quality of the color. Let's not forget the great price also!! 0 of 0 people found this review helpful. Did you? |