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Custom Color Set
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66,689 Verified Client Reviews |
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Perfect!I’m so happy with the color and coverage. I appreciate all the time and energy that went into finding my perfect formula. Thank you! 0 of 0 people found this review helpful. Did you? |
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Love it!Love the color, the way my hair feel and how easy it is to use! 0 of 0 people found this review helpful. Did you? |
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Healthy hair after coloringMy hair is healthy , as if I had it done in a salon. I like the color, and the length of time between colorings! 0 of 0 people found this review helpful. Did you? |
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Love my new coloreSalon worked with me to perfect my color. 0 of 0 people found this review helpful. Did you? |
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Brilliant productIt covered my grey easy to use but did not have enough to do all my roots my hair is thicker then it looks . 0 of 0 people found this review helpful. Did you? |
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Great ServiceI would have def loved it if it was more of the color I was looking forward to. Giving it a second try because I love everything about them... MUST TRY! 0 of 0 people found this review helpful. Did you? |
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Good productI like the product but wish it lasted a little longer 0 of 0 people found this review helpful. Did you? |
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Bad productIt riuned my hair. My hair has been falling since i used it 3 monthes ago and i m suffering fixing it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamar- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Hair loss can be due to a number of factors, do we recommend consulting with a physician prior to coloring your hair again. Again, we apologize that you were unsatisfied with your experience. |
Didn't cover greyFollowed direction and still had grey hair along the hairlines and around face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Flat colorNo shine or sparkle. Dull 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEthel - Thank you for your feedback. We apologize for the disappointing experience you had. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |