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Custom Color Set
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66,689 Verified Client Reviews |
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Perfect match!After one adjustment with my custom color, my colorist hit the nail on the head!! 0 of 0 people found this review helpful. Did you? |
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STOP USE OF HAIR COLORINGSince start of using this product, something that's never happened before. My hair is brittle, gray cover is no better than previously used hair products. I will no longer use this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too dark.I would like it a light carmel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color was not for meThe color doesn’t go well with my skin tone and just doesn’t look right on me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAutumn- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Pink hairThe color turned the lighter shades of my hair pink 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Little changeI felt like there was little change in color. It only made significant change where my hair had natural highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Better than a salonI haven’t received this many compliments weeks after my color... ever! My hair feels better and looks better and I’ve only used the product once (3 weeks ago). Brilliant! I’m in love! 0 of 0 people found this review helpful. Did you? |
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Love my hair from Esalon!Love it! Saves me time and money. My hair looks great. 0 of 0 people found this review helpful. Did you? |
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Fantastic products!!I have been using the color match for over a year and I can say there is no other color I would use on hair. My daughter says that my hair never looks like I need to color my hair. Since I've been using eSalon color my hair has been in great shape! 0 of 0 people found this review helpful. Did you? |
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Love this color!I'm a natural redhead. While my hair is still red, it has definitely faded (grayed) over the years. This is the color I have been looking for! I have used it 3 times and I just can't say enough good things about it! This is the color my hair was in my 20's! As an added bonus---lots of compliments! 0 of 0 people found this review helpful. Did you? |