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Custom Color Set
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66,689 Verified Client Reviews |
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My hair turned out redI used the “custom” color that was made and my hair turned red. My husband said “at least it’s not fire engine red” it was terrible 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didn't like the colorIt also made my hair look frizzy 0 of 0 people found this review helpful. Did you? |
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DisappointedMy “custom” color was darkest brown intense pearl and it’s nothing close to that. My hair actually looks black with no sign of violet. I really wanted to love the color, but sadly that’s not the case. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassandra - We’re sorry that your hair color turn ed out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
So naturalI get so many compliments 0 of 0 people found this review helpful. Did you? |
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color treatmentit is an excellent product 0 of 0 people found this review helpful. Did you? |
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Good stuff!I really like this haircolor! I am still working on the right shade of color. They are willing to work with you to get it exactly right. Lasts longer than store bought color, and covers grey better. 0 of 0 people found this review helpful. Did you? |
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Great colorGreat price and product 0 of 0 people found this review helpful. Did you? |
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Great ColorI am so happy with my color!!! I love that every box comes with stain guard so I don't get dye all over my head! 0 of 0 people found this review helpful. Did you? |
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Perfect.This was is a wonderful product. The color was right! 0 of 0 people found this review helpful. Did you? |
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I can't believe I got my hair color on the internetI am a new customer, so it's easy to understand my anxiety about this. I had grown out my hair gray but was tired of it, so I took a chance. I love it. It was easy to use. The color was not too dark and was warm and multi-tonal. I'm waiting for my auto shipment to do it again. 0 of 0 people found this review helpful. Did you? |