66,689 Verified Client Reviews |
|
Sort by: |
smell/greasy feel and lookThe last 2 hair colors have left my hair greasy and a weird odor. No sure why? 0 of 0 people found this review helpful. Did you? |
|
Great color, short lastingI really liked this color especially when I first died it. I had an easy time dying my hair myself but it was a bit messy. My only complaint is that it began to fade after only 4 washes so I would like something that is more permanent 0 of 0 people found this review helpful. Did you? |
|
Lovely color to begin with.I was pleased the first few months but feel I need to go to the salon to get my hair colored properly now. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHolly - We're sorry to hear that your most recent application hasn't been up to par. As your body or environment changes, this can affect the way color is absorbed. That's why we make our custom product for you, so that no matter how your hair changes your color can change along with it. We're adding a free order credit to your account and sending you an email with more information. |
Too much red in itI ordered light blonde 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLinda - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Color failHair color turns darker. Instead of color it’s became black 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsVivianne- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
GreatThe color was what I was expecting, it covered my greys very good and it lasted more than the ones I have bought in the supermarket or the one applied in the salon. 1 of 1 people found this review helpful. Did you? |
|
1st TIME USE OF CUSTON COLORI was so nervous I washed it off 10 minutes early because it looked so dark. Then I saw the color and was THRILLED, I could have left it on that extra 10 minutes. I love love love this product. I will never go back to the Salon to break my roots "they call it here in Boston"=$100. I have found the secret thanks to Allure Magazine. I am recommending this to all my sisters in the sisterhood, stop throwing your hard earned money away on hair color just to cover the grays. This covers the grays and deposits beautiful color full of life and shine, I am amazed. The product actually did what it said it was going to do. Easy Breezy Boston, MA 1 of 1 people found this review helpful. Did you? |
|
Always consistent and cooperativeeSalon has been my go to for years, I never let anyone else formulate my hair! I love that it's truly custom colour, with off-the-shelf pricing. The colourists have always been incredibly amenable to changing things to find the perfect formula, and the company reminds me my colour is coming, right when I start to think about it needing to be refreshed! 0 of 0 people found this review helpful. Did you? |
|
Good colorNice application process, it has covered my grays nicely and fading is minimal 0 of 0 people found this review helpful. Did you? |
|
ColorBest hair color I have ever used. 0 of 0 people found this review helpful. Did you? |