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Custom Color Set
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66,713 Verified Client Reviews |
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ColorIm 80% gray and need to dye my hair every 4-5 weeks this color covers all the gray w/o damaging my hair 0 of 0 people found this review helpful. Did you? |
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Bad ServiceHow in the world can someone contact me!!! I've sent several messages about my hair color yet not one responds, I will just go on facebook and bad mouth the company until someone has the decency to contact me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMatilda - We apologize for any frustration this is causing. Our records indicate that we have replied back to all of your emails. Please check for replies to your original emails. Also please check to see if you have marked us as spam. Anytime you need to speak to someone immediately, please feel free to call us at (866) 550-2424. Again, we apologize for any inconvenience. |
Gray coverageAlthough I selected a dark color, it did not last long in covering my gray hairs. It quickly washed out and they were noticeable within about 1 -2 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
DisappointingAmazing customer service and the packaging the dye comes in is great and included lots of additional things for your $$ (gloves, shampoo, etc.), and I didn't find the dye to be at all damaging or hard on my hair, but the shipping takes like a month and my hair didn't even take to the dye, it didn't do anything - I've been using Demi permanent for years to dye my dark blonde hair to dark brown and this is the first time it actually did not even dye my roots (I even left it in a few min longer than they suggested). I may try a darker colour but likely won't even bother with this brand again - disappointed, waste of time and money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlex - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we will reach out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Perfect tint achievedThis is the first time I have gotten the tint that I have wanted. I get so many compliments about my hair color and how shiny it is almost daily. I never have to worry about whether the store has run out of my tint, or forgetting to buy a box of dye when I am at the store. I get consistent results that look fantastic. And using the color refresh shampoo keeps my red hair looking bright and vibrant, not washed out like it usually would between dyes. I'm very happy with the results. 0 of 0 people found this review helpful. Did you? |
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BrilliantColour is exactly what I asked for. Great grey coverage with no signs of fading or greys showing through even after several weeks. I love it. A great product. So glad I found it. Beats any home dye brand hands down. 0 of 0 people found this review helpful. Did you? |
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ColorThe color is very nice I was hoping for a hint of auburn color. The feeling of my hair is AWESOME 0 of 0 people found this review helpful. Did you? |
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really loved itmatched my color and covered my gray much better and for much longer than many other products I have tried. 0 of 0 people found this review helpful. Did you? |
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Awesome!I have been a client for about a year now..I have tweaked my color a few times, each time done with ease. We have finally perfected the color. The colorist was so helpful and accommodating assisting me!! Love this service, quick, easy and the product is just amazing!! You will love this product and service! If you have reservations, don’t they are amazing and will work with you to get the color you desire! The product is also amazing and works great... better than spending hundreds of dollars every month at the salon. 0 of 0 people found this review helpful. Did you? |
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Awesome way to colorGreat coverage with good strong, long lasting product. It's been a month and the color is rich, shiny and beautiful. I originally ordered a darker shade and was contacted with a suggestion to go 2 shades lighter. I'm so glad I did. I will be a long term customer for sure!! Cheryl L 0 of 0 people found this review helpful. Did you? |