66,637 Verified Client Reviews |
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Great customer service.I like my color. But my grey was back in 2 weeks. Thank you to the customer service for a great response in the replacement order. 0 of 0 people found this review helpful. Did you? |
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All I need to worry about now is how to break up with my colorist.My hair situation is so complicated - it's long and my base color is dark brown, although it was much lighter before I had my 3 (now adult) children. I'm in my early 50s and am getting a fair # of grays now. I am in the sun and salt water every day. Try as I do to protect both my skin and hair, it's tricky. I have been going to the same colorist for decades in order to keep the natural, sun-kissed look of my 20s, and he has always warned me that I must never, never try at-home color. When the pandemic made salon visits impossible, I decided to bite the bullet and try eSalon. Based on the detailed profile and picture I sent in, the colorist assigned to my "case" suggested some tweaks to my original request,. As long as I was in for the proverbial penny, I said "sure" & sure enough, my box arrived very soon. After so many years of watching the pro at work on my head, I felt pretty confident going through the steps of coloring my roots, but I did appreciate the clear and simple instructions to safeguard my existing (and very expensive) baliage. (Loved the little sticker to put them up on my mirror so I could see!) The results are ... wow. Absolutely brilliant. I could not be happier with my base color & the way it blends with my ombre. I have so much confidence now, I am going to try touching up my highlights as well once the eSalon highlighting kit is back in stock ... and considering the money and time I just saved (I always found the hours in the salon amidst all the noise and requisite chit-chat a little tedious), I may not go back even when restrictions are lifted. Now all I have to worry about is how to break up with my (former?) colorist ... thinking of using all the $$ I save to send him a generous Venmo along with my thanks and farewells :) 0 of 0 people found this review helpful. Did you? |
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Great color with few exceptionsAfter the initial dye, my hair became the most subtle red vibrant colour and I loved it... Until the two weeks were over and I had my old boring color back. I understand that red takes a long time to stick, but even with all the care I do and precautions I take, I just wished it would have stayed longer. Amazing kit, the color were great when I had it and the customer service were absolutely incredible. 0 of 0 people found this review helpful. Did you? |
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Loved everything about esalon ..Color was a beautiful dark brown, warm rich, & shiny. However it was almost on the verge of black and since I am so fair skinned it almost made me look washed out. Otherwise, this whole experience has been amazing. I recommend to everyone!! 0 of 0 people found this review helpful. Did you? |
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So far I love it.Such a beautiful rich color. Tends to fade alot quicker than expected. I have to keep it on for a full hour and then it lasts a little longer. 0 of 0 people found this review helpful. Did you? |
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ColorHair becoming lighter with each touch up. Color may be a little light for me. 0 of 0 people found this review helpful. Did you? |
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Great colorI really didn’t like my first color set. The color was much darker than what I requested. I asked for an adjustment to go a few shades lighter. Someone called me and went over my request and the new color is exceptional. It is exactly what I wanted. Great job esalon! 0 of 0 people found this review helpful. Did you? |
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Awesomely gingerThis colour was beautifully vibrant. I really liked it. I'm only sad it dulls down after a few weeks but that is to be expected! 0 of 0 people found this review helpful. Did you? |
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Custom colour setWas a bit scared to use because I had brown highlights in my blonde hair, was I surprised give my hair like I just come from the salon, happy days 0 of 0 people found this review helpful. Did you? |
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Pretty ImpressedI loved the packaging, how neat to see the bottles with my name on them! I would say the ONLY downside was the smell. It was pretty strong, so make sure to have good ventilation. Other than that the product is awesome. The color came out perfectly! 0 of 0 people found this review helpful. Did you? |