66,566 Verified Client Reviews |
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no way!This product turned my roots purple! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We apologize that your color results did not turn out with a purple tint. Since you indicated that you were unhappy with your color results, a representative has refunded you for your most recent color, per our Satisfaction Guarantee. Again, we're truly sorry that you were dissatisfied with your results. |
Not bright or true enoughNice coverage, I just can't hit the mark! I want a true copper color am I reaching for the stars here? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We apologize that you are unsatisfied with your color results. Since the color was not as bright or true as you expected, one of our representatives has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience and hope that we can help you with this matter. |
good presentationEnjoyed the cute box presentation & easy to understand & use instructions. The product washed out quicker than my old product & didn't hold on to my grays :( coloring is a lot of work for it to just wash out! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We're sorry that your color results faded faster than you were expecting and did not provide the coverage you were looking for. Since you were dissatisfied with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
BeautifulI love how it came out. I couldn’t have asked for a more perfect color. Once it starts to fade it becomes slightly golden, which I don’t particularly like. I’m excited to see the new formulation and hope the bold color remains longer. 0 of 0 people found this review helpful. Did you? |
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Darker colorI reviewed in my previous order that I found my hair was turning more on the reddish side and requested a touch darker, removing the reddish tint. The colorist was spot on with my last shipment. Thank You!!! 0 of 0 people found this review helpful. Did you? |
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Great color, great set!I love my color and the application is very easy! The instructions are straightforward, and the set comes with gloves, skin guard so you don't stain your face, and stain remover in case you spill on a surface. I'm just docking a star because I don't feel like there's enough of the "Ends" dye-- you get the same amount of Ends as you get for Roots which is kind of silly because you're obviously going to need more dye for the length of your hair versus the roots. So I really have to ration the Ends bottle when applying it. 0 of 0 people found this review helpful. Did you? |
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Best thing I ever did was switch to EsalonSo I have never been a fan of going to the hairdressers because I have social anxiety. I have always cut and coloured my own hair at home but I have always used box hair dyes. I have naturally curly hair and I have made so much effort to enhance my curls and take care of my hair over the past few years. However box hair dyes would always leave my hair feeling dry, and my curl pattern would be damaged from them. Since switching to Esalon colours my hair is super soft all the time, it does not feel damaged at all after dying. My curls are the best they have ever been and my hair has literally had a glow up. I am so happy with the product. The colour is beautiful, no damage and leaves the hair looking blended, natural, soft and shiny. I will be keeping my subscription for a long time. 0 of 0 people found this review helpful. Did you? |
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WoWI did not think it would be that good but it really is. When I normally colour my hair from a box one in the store its always too dark and then after about two weeks I like it but then a week after the greys are showing! This colour is really beautiful and I really did not believe it would be so nice. Thank you 0 of 0 people found this review helpful. Did you? |
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Very easy to use!!I am on my 8th or 9th time doing this at home. My hairstylist of 25 years decided to retire so I was left with figuring out what to do. The first time took some getting used to but now I feel like a pro. Except I do have issues getting all the roots in the back of my head covered! LOL 0 of 0 people found this review helpful. Did you? |
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Better blendMy first two colors were too light and gave me “hot roots”. this time is much better. The roots and my hair color blends beautifully. 0 of 0 people found this review helpful. Did you? |