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Custom Color Set
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67,063 Verified Client Reviews |
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great colorI am very happy with my color adjustment. My hair is in great condition now and shiny. Also, after I color my hair with your product it feels so soft. 1 of 1 people found this review helpful. Did you? |
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Perfect color and blown away by customer service experience!I am so grateful to have this service, especially as someone who had virgin hair at the age of 37 and has no idea what they are doing and didn't know my options for dying my hair. I always get the most incredible customer service (and I work in membership experience so that's saying a lot because I live for a good experience!) 1 of 1 people found this review helpful. Did you? |
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The bestIt covers my gray hair to the fullest. 1 of 1 people found this review helpful. Did you? |
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Covered wellGood value and fairly easy to use. Bit fiddly as first colour but should get easier. 0 of 0 people found this review helpful. Did you? |
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It burned my skinGive it a 3 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAriel - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Color does not fade away like other store bought productI am happy with eSalon hair color. Color does not fade away and stays the same for a month. 0 of 0 people found this review helpful. Did you? |
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Soooo disappointedIt’s hard to list everything wrong with it but first off it stinks, the worst smelling hair dye I’ve ever used. It made my hair feel dry, extremely tangled,frizzy and brittle. I followed the instructions exactly, except for I didn’t have enough dye left to do the final rinse with it. That being said I BARELY had enough to cover my hair, my hair is about to the middle of my back. The free bottle is technically a scam because you need both bottles if you’re following the directions so you really don’t get extra. I made sure to saturate my greys but they didn’t get covered, I’ve never had a problem with my old hair dye. And lastly it is way too dark, it was supposed to be medium brown and now that my hair is dry it’s closer to black than brown. I thought that this was supposed to be better than box dye but L’Oréal Féria has never disappointed me like this 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCassandra - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
PerfectThis application was the colour I wanted, thank you so much for all your help! 2 of 2 people found this review helpful. Did you? |
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LOVE this new color!I was a little nervous after my last experience but my stylist reviewed my pics, listened to my feedback and concerns and got the exact color I’ve been wanting! It is beautiful! 2 of 2 people found this review helpful. Did you? |
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The color I really wanted !It worked very well. The developer was adjusted for my tough gray hair, and now I'm very happy! 2 of 2 people found this review helpful. Did you? |