|
Custom Color Set
|
66,934 Verified Client Reviews |
|
Sort by: |
|
Great color. Always turns out looking great. Hair feels fabulous! Thanks.Great color. Always turns out looking great. Hair feels fabulous! Thanks. 0 of 0 people found this review helpful. Did you? |
|
Custom Hair Color is Perfection!I have been extremely pleased with my customized hair color and I can't wait for my order to arrive every six weeks to give my hair that little boost that it needs to help maintain a fresh and more youthful appearance. I definitely would recommend to anyone who is tired of going to the salon and paying high prices to sit in a chair for a couple of hours and not be confident that you are going to like what you see when all is said and done. I love how my hair looks every time and it feels, as well as, looks shiny and healthy. 0 of 0 people found this review helpful. Did you? |
|
My hair,ColorI'm not sure yet. I'm going to wait I'm due to have surgery in a couple of weeks. So I want to wait. But as soon as I can I will get my neighbor to put it in for me. And I know I will love it. Right now I would like to put my account on hold. You guys are GREAT. Thank you ever so kindly. Donna 0 of 1 people found this review helpful. Did you? |
|
It has completely faded back to my original color within a week!When I first did the color on January 11th, I was thrilled with the results. I followed the directions to a tee. The color was just as described. Not even 3 days later I noticed it was getting much lighter. I used the red enhancing shampoo in the shower that day and it was a litter better but not like day 1. Today is day 8 and the only color that is in my hair is on the roots. The rest is completed gone. I used a high end color shampoo and conditioner whenever I wash my hair. With all my other colors I usually went 6 to 8 weeks in between coloring. This one I'd have to do it every week. Sorry but I won't be using this again. I'm really disappointed because I loved the results I had for 2 whole days..... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Believe the Hype!I'm in awe they managed to give me exactly the shade of muted red I wanted on the first try! 0 of 0 people found this review helpful. Did you? |
|
Covers the grayI have used products I bought at WalMart, etc. and they did not cover the gray like this product does. 1 of 1 people found this review helpful. Did you? |
|
AWFULThis was one of the worst hair dyes I've ever used. The smell was almost toxic when I was using it, the color came out way darker than the picture, and my hair is now red tinged after using ASH BROWN??? I will never buy again. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmanda - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Not impressedI was excited to get their custom color mix, instructions say to out on the roots first and those are red not brown.. after almost 3 weeks color still stains my towels.. I have even purchases additional color seal. not happy and won t be using in the future. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRoseann - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brassy HairHair turned brassy orange. Called Customer Service and color was adjusted. In December I put the adjusted color on my hair. Again hair more brassy than the first time. Called Customer Service again. In the time that’s passed I decided I will go to my hairdresser that I’ve used for years to correct the brassiness. Nice try eSalon, I’m not angry I’ll just pay to have my hair done professionally 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for me.Color is too dark and hair hair felt hard with product on it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDebra - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |