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Custom Color Set
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66,934 Verified Client Reviews |
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Great first experience!First week and I am very impressed. The color is great, it seems to be staying on better than the at-home option I have been using and my hair seems very shiny. Thanks! 0 of 0 people found this review helpful. Did you? |
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The color is GREATThanks for sending me a replacement color. I really like it. THANKS for working with me on this. I'll be ordering again soon. Pam 0 of 0 people found this review helpful. Did you? |
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Amazing for retouchesMy hair was a 'Riverdale Cheryl/Archie' color but after it began to fade and I had bought this to retouch it. I loved the packaging. Loved how it was made and how detailed it was, although he colour was a little lighter than I'd like it to be, the shampoo and conditioner was great and since I have short hair, I still have some left!x 0 of 0 people found this review helpful. Did you? |
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Great Gray CoverageI have darker hair so the gray in the front is VERY noticeable. I love how fully this hair dye covers it all. I do wish it would last longer but the reality is, it's so much better than store bought dye. 0 of 0 people found this review helpful. Did you? |
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MistakeColor too dark. I let them know how long my hair is and still didn’t have enough. Color faded terribly to orange. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnnita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
received hair colorvery disappointed. Still had so much grey. Did exactly what directions told me to do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
The box is great, the color is notI liked how everything was in the box. It felt very, very personalized. Everything you needed was in there! It was a bit messy but that’s kind of expected. My problem is the color. It didn’t turn out anywhere near what I thought it would. So I’m disappointed in that. Would I try it again? maybe, but probably not, sadly. I really wanted this to be the new way of doing my hair. It seemed easy enough to have my color choice sent to me but if it’s not the color I wanted, it’s not as easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still too darkI asked to lighten it up with the same tones. I want a more natural medium to brown but not the black again. I am not happy with the new color it looks the same or darker. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
HaircolorThe best. This product comes to me and I put it on myself. Easy and a rich beautiful color. I love it! 0 of 0 people found this review helpful. Did you? |
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Love My ColorThis was the first time I used e salon. I was nervous to try color but I love it!! It was so easy to apply and it colored my grays beautifully. Thank you e salon. I will be ordering again and hopefully every month. 0 of 0 people found this review helpful. Did you? |