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Custom Color Set
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66,934 Verified Client Reviews |
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ColorI love the color that I have now but unfortunately it fades after 3 weeks. I wish it would last longer not thrilled on the idea of having to redye my hair every 6 weeks. I have fragile thin, fine hair. 0 of 0 people found this review helpful. Did you? |
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changed my mindAfter receiving my hair color package I decided not to color my hair. After chemo, it grew out grey and I get many compliments on it. It makes me feel old so I thought I'd go back to the blond I'd been for 50 years but, on reflection, thought I don't want to get back in that monthly process. Sorry I had you make it up for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom hair colorThe color is just ok, but lacks shine and brightness I usually get when I color my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYolie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EhhNot the color I wanted. It didn't turn out bad but it's not what I thought it would look like :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAubrey - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
To light, I just found the medium ash blond to light for my preference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waxy residueThis product left a heavy waxy residue on my hair. I've washed it several times and it still remains. Gross. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I Love E~Salon!!!!I love this color ... I’m referring all my friends!! Kathleen Ryan 0 of 0 people found this review helpful. Did you? |
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Spot-on color!My color has been consistently spot-on! Thank you for this service. I am enjoying the automatic to-my-door delivery! I like walking past the hair color aisle in the grocery store, now! The website platform is easy to use and customer service is fast and friendly...eSalon is great in every way! 0 of 0 people found this review helpful. Did you? |
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Always greatLove the color looks natural 0 of 0 people found this review helpful. Did you? |
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Beautiful hair colorI was really nervous to try and color my hair at home but I crossed my fingers and took a deep breath. I had a few questions before I started and when I called not only was it NOT an automated message system but a person answered and the actually knew my name. They were so professional and nice on the phone it really put me at ease. My color came out perfect! When I went to the salon to get my hair cut my stylist asked who colored it and was really shocked when I said I did 😉 I love the products and the convenience of doing my hair at home while my two little ones are sleeping. I also have saved hundreds of dollars not going to the salon. I have recommended eSalon to my friends & family bc I love it so much!! 0 of 0 people found this review helpful. Did you? |