66,934 Verified Client Reviews |
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Absolutely LoveI just absolutely love my custom color! It looks so natural, that not many people think I color my hair! I definitely recommend this company, as you get fabulous personal care! 0 of 0 people found this review helpful. Did you? |
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Happy redheadI at 48 have had the hardest time covering my gray hair because I'm a natural redhead and after trying esalon I'm so happy I will never go back to store bought I am a esalon girl for life 0 of 0 people found this review helpful. Did you? |
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Perfect matchThe perfect color match every time. Easy to use and amazing results 0 of 0 people found this review helpful. Did you? |
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Love love love my color!I can honestly say that this product is outstanding. I have a lot of gray hair and it is hard to find a hair color that will cover and last. To make matters worse I am a Redhead and that is a hard color to get right. The color that was made for me is almost the exact color I was born with. The color is brilliant and my hair feels and look amazing. Thank you so much for making me feel so good. 0 of 0 people found this review helpful. Did you? |
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Love my ColorThis is the best hair color I have ever used. The gray is completely covered and my hair is so silky soft. I Love It!!! 0 of 0 people found this review helpful. Did you? |
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Color is terrificThis color is very gentle to my hair and very natural looking. Please note you need to use color care shampoo with it or it does not hold the color as well. 0 of 0 people found this review helpful. Did you? |
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Great colorThis has been my first time to attempt to color at home. To be honest, I am very clumsy, so I did not have much faith in my efforts, but my colorist's price tag for color+tip in the rural area is $80-90, and it is costly considering that I need to visit her every month. Anyway, I tried it and followed the instructions precisely. It was messy and due to my long hair very inconvenient. The product itself is great though, the color is fabulous (I just colored, so I don't know how long it will last). The only thing is, my roots did not take very well, it was a bummer. I think I will try to do the front of my head first, and the back after. So I will give it another chance. The color itself is fantastic, very rich, so five stars! Also, I like how fancy it is packed and personalized :) 1 of 1 people found this review helpful. Did you? |
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new presentation of products is NOT GOOD ! COULD NOT unscrew new Bottle capPlease note that your new presentation of products is NOT GOOD; Last night impossible to unscrew this cap ( from new type of bottle, even with pliers ! I had to break cap with screw driver and hammer ! Complicated, dangerously and some of product lost ! Also product smells much more strongly like ammoniac than previously. New enveloppes of shampoo and conditioner ARE TOO SMALL, and CONTAIN TOO LITTLE to use after coloring. the color is still perfect, but I almost wasn't able to use the bottle of it! You will ruin your reputation doing this. I’m very disappointed ! 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - Thank you for your feedback about eSalon! We are so sorry to hear about the trouble with our packaging. We take our customer's concerns very seriously, and we want to reassure you that we worked with our team to get this issue resolved. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ReviewNot happy with the results my hair was light in the grey area then dark at the ends I wanted the same hair color coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover rootsI've been dying my light brown hair red in the salon for years, but thought I'd give it a try myself. I'm very happy with the overall color -- my ends had been fading and the new color is great, but the dye didn't really cover my roots, despite the fact that I left it on for 15 minutes before proceeding to the ends. There's no longer a bright line between my roots and the rest of the hair, so that's an improvement, but the roots are still really more brown than red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |