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Custom Color Set
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67,063 Verified Client Reviews |
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Not satisfiedI tried my custom colir it did nothing. It didnt cover my gray roots. What a waste of money and time. We followed the instructions as written. Please help me cancel this subcription 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColourUnfortunately this time the colour was not how I imagined and has literally only covered the greys for 2 weeks. Disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoanna P. - Thank you for your feedback! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bravo!In my 69 years I've never colored my hair, until a few months ago. I wasn't thrilled with the result, so thought I would try eSalon. I am so happy! I always thought black hair dyed, was too stark without a small variation in color. I used my first eSalon color last night, it's amazing. I am super picky. Before coloring my hair, I didn't have too much gray, but as I got older my super straight hair turned frizzy, especially the gray. The eSalon color is perfect, and my hair is super shiny and straight. I am a fan. Thanks so much. 2 of 2 people found this review helpful. Did you? |
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Loved the color!It was well packaged with great instructions. 2 of 2 people found this review helpful. Did you? |
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Perfect matchColor is perfect match and easy to apply and long lasting. Will definitely be using this product again. 1 of 1 people found this review helpful. Did you? |
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Wowwww!I ordered my kit mos ago and was too nervous to try it. My dilemma was the timing of my sons wedding. I did not want to pay for an extra coloring at my salon but could never have made it all the way til the end of July. I remembered my kit and decided to try it. OMG!!! It’s flipping beautiful! I totally LOVE the color - it’s so perfect I’m literally going to order another and just start doing my own coloring!!! My husband can help me with the back of my head. I am truly in awe. To whoever picked this match for me? Thank you!!! Seriously. I’m telling you my color looks better than when I leave my salon and it is NOT a cheap one. I’ll pay for my hair to look good! 2 of 3 people found this review helpful. Did you? |
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Perfect colorThis was exactly what I wanted. The color is a natural copper brown and very similar to my (original) natural color. 2 of 3 people found this review helpful. Did you? |
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Long hairNot enough color for long hair 0 of 0 people found this review helpful. Did you? |
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WAY TOO DARKMy previous order was a light golden brown with blonde and red. I know you will tell me this last order is the same formula, but my hair is now dark brunette! The directions said to leave the color on for 40 minutes which seemed a long time, but I did it. If this is what is going to happen with each color and I can't count on my hair coming out the same each time, then what's the purpose? Very Disappointed! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKay - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothing for my hairI have dark brown/black hair and it did NOTHING for me. The color didn’t even show at all, it barely even showed on the parts of my hair that were already dyed to a brighter color. Save your money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |