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Custom Color Set
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67,132 Verified Client Reviews |
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Hair falling outI love the color but it made my hair fall out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email as well. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Hi, well at first I was skeptical but I quickly became a believer11/21/2025-Update For all Unbelievers today my hair was terrible so I went looking in my stuff for my hair colors and found one of my old eSalon kits I guess I never used it, so I got it out to use it today I wasn't even sure if it would work because it was Very Thick both bottles had turned thick to compare to a can of paint when opened you have to stir it up before you use it well that's what I did to my hair color bottles I got a kitchen knife out and stirred it up before mixing it together then I mixed together and found it got even thicker now so I squeezed out the first color on my hair but it was so thick so I used a hair coloring brush I had and painted it into my head of hair using my fingertips to get to the scalp well I waited my time before showing it out and it still turned out beautifully so my story is tomes are hard for us right now so if you can use it Don't throw it away, I didn't call eSalon for fear they would tell me it was to old but I was desperate my hair was terrible and today it is the perfect color updated pictures are attached, So Thank You eSalon, great job on my color. When I first got my set I was a little skeptical wasn't sure how this was going to look on my hair but actually I ended up loving it then, we made some changes and I wasn't so happy with those changes but eSalon fixed it and made me very happy I only slowed down because of the cost I'm going to fix my budget sovwhen I get my hair colors it cuts into my budget so I have to be careful when I order but I love the product it does make my hair look so much better than normal colors I buy at the stores, I've had lots of compliments and I've been told my hair looks beautiful. Thank you eSalon for all you've done to help me on my colors. 10 of 10 people found this review helpful. Did you? |
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Natural colorYes, your product provides me with a very natural red. Some how I ended up with 3 kits on hand. That's why I am skipping a couple of months. I always get a tried and true color from you. I can't say the same for my past beautician. Thanks! 0 of 0 people found this review helpful. Did you? |
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awesomeI have used for years and it looks so natural and healthy. Noone can ever tell I die my hair. 0 of 0 people found this review helpful. Did you? |
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Colors the gray like a charmCurrent color choice seems to be covering the gray better than before. Thank you! So far I love the dark blond! 1 of 1 people found this review helpful. Did you? |
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love and perfectafter some adjustments with your help, I feel I have finally landed on the perfect colour. 0 of 0 people found this review helpful. Did you? |
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Love my new color 😍I recently changed my hair color and I love it! I love the tones and the shine. I couldn't be happier ☺️ 0 of 0 people found this review helpful. Did you? |
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Top notch!I absolutely love my custom color blend! You all got the shade just right and I appreciate the convenience of doing it myself. Gray coverage is great as well. Thank you for hearing what I wanted and getting it perfect! 0 of 0 people found this review helpful. Did you? |
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Color not what was expectedMy color was way off, I have always loved my color in the past. It was not what I had been accustomed to. I am going to have to have my color corrected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
great concept, lackluster resultsI love the idea of a custom at-home hair dye, but the results left something to be desired. I selected the dye I wanted but was told that it was too far from my natural color and that I should select something more subtle. My intention was to go darker so it’s not as if there was bleach involved. I followed eSalon’s guidance and went with a color closer to my natural hair and the result was hardly noticeable. Furthermore, it lasted maybe three or four washes before completely washing out. I did select a Demi dye, which I’ve done at the salon in the past, so I knew it would fade gradually, but it was SO temporary. I also typically have super shiny hair after getting it dyed at the salon or with other at-home dyes, but that was not the case here. My hair felt a bit gritty even after thoroughly washing the dye out. I want to love this so much and would maybe give it another go with a new color and permanent formula, but for now I think I’ll suck it up and shell out some $$$ at the salon to get my preferred color for the holidays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Katy, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |