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Custom Color Set
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66,566 Verified Client Reviews |
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4th times the charm!After the 4th color redu, they got it right! Greys are now covered! Just wish it didn’t fade so quickly. 0 of 0 people found this review helpful. Did you? |
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Not happyThe colour didn’t cover my white hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHirah R. - Thank you for your feedback. We are so sorry that your hair colour didn't cover your greys. We want to work with you and have your hair looking is very best. We will reach out to you via email to remedy this situation. Please keep your eye out for an email from us shortly. |
BeautifulI love how it came out. I couldn’t have asked for a more perfect color. Once it starts to fade it becomes slightly golden, which I don’t particularly like. I’m excited to see the new formulation and hope the bold color remains longer. 0 of 0 people found this review helpful. Did you? |
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Ends RefresherThe color of Ends Refresher was light ginger ! How could it be possible to sent such a color when the main color is much, much darker? Moreover, there were not even instructions on how to use it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPAULINA W. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We see that one of our Expert Colourist has adjusted your formulation and reached out to you via email. Please, let us know if you have any further questions, we're always here to help! |
ends were almost pink lookingWanted it to be subtle but some parts look almost pink 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosie H. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Perfect color!!I was tentative of purchasing color online but what a great find! I do it at my leisure with hubby's help. And it has been a wonderful alternative to salon at $180. a pop. Hair is shiney, manageable and soft. Thank you so much for being in my life! 5 of 5 people found this review helpful. Did you? |
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Best ever colorThis is by far the best color recipe I have ever used. It has not faded at all. My hair feels good and I get many compliments about the color. I have referred several people to eSalon thank you 4 of 4 people found this review helpful. Did you? |
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Lovely colour.The colour is fantastic, but not 100% grey coverage (although I only used a semi permanent) 0 of 0 people found this review helpful. Did you? |
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Not what I asked for and patchynot the colour I was promised, i applied it fine I have dyed my hair and others at home so many times and never had a colour so patchy. really upset I actually don't know how I'm gonna fix this and I'm going away in 4 days. awful awful hair colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbigail W. - Thank you for your feedback. We are truly sorry to hear that you are disappointed by the result of your hair colour. We see that you have already discussed with one of our team members regarding your concern. Please let us know if there is anything else we can do to help! |
Consistency wasn't rightI've been using esalon for years but the consistency of this last set was off, didn't color my hair correctly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |