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Custom Color Set
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66,818 Verified Client Reviews |
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This ended up the same colour as last time.I asked to have the colour lightened but it ended up the same colour s before. I am outside a lot for my job and the sun bleaches the red so I wanted to stay with the lightened look but unfortunately it looks exactly like my last hair colour. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caroline! We are sorry to hear about your color results. Please check your email, we got back to you to help you. |
Waste of moneyWashed right out hardly changed my hair at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaleen - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
MatchI've always done dark and have always dyed it myself and this time the roots came out lighter and almost orange. Not a big color change. Usually roots are always darker. Not sure why this time was different 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour setI am very pleased with the colour set my hair is soft and shiny also after a few washed my colour did not wash out even at the root which is 100%grey covering was great Took me a while to find something that worked well with my grey covering this seems to manged it really well and the match up is great 5 of 5 people found this review helpful. Did you? |
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Beautifully Customed Hair ColorThe quality of this hair color is second to none, and unfortunately, I have tried various brands and shades before finally trying eSalon. The vibrancy of the color lasts much longer than any brand that you could purchase in stores. The best part is that it was customized/mixed just for me, for a beautifully natural-looking color.❣️ 4 of 4 people found this review helpful. Did you? |
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Am not. FanDoes not cover grays and just looks pink. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The BEST colour everI'm loving how the colour is exactly the same each time, and excellent quality too. My hair is in tip top condition, I haven't been to the hairdressers for 12 months now. Brilliant product and service. 3 of 3 people found this review helpful. Did you? |
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too darkI like the packaging and the product itself, however I'm not thrilled with the end result. It turned out quite a bit darker than I thought. I was hoping a stylist would have looked at what color I started with in my picture and talked to me about what end results I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gretchen, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect!I have used esalon before and liked it but would occasionally get an allergic reaction. This time I opted for the ammonia free version, worried it would not cover my resistant gray. It was perfect! I could not believe it. I am so in love with this new formula and will tell anyone who will listen. 5 of 5 people found this review helpful. Did you? |
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My hair being mature is a working71 gray roots 1 yr just great 2yr need. Something stronger to cover grays 3yr my hair to dry les,s ammonia. so what I’m trying to say my hair not stain the same it changes and they work with you every way they can and that’s done a great job and they’re learning my hair just like I’m learning my hair and how to deal with it to color I appreciate them and I think the people that made this company so we can save money but still look pretty. I’m a senior citizen and I don’t think I never knew company that works so hard please you get the right color and now I said I got you covered. Thanks again Esalon 5 of 5 people found this review helpful. Did you? |