|
Custom Color Set
|
66,736 Verified Client Reviews |
|
Sort by: |
|
Color hairlove color hair 1 of 1 people found this review helpful. Did you? |
|
My hair color is perfect for meMy hair color does not turn brassy I just like it thank you 0 of 0 people found this review helpful. Did you? |
|
TerribleDidn’t last more than two weeks! Awful. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello JoAnn, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Extremely disappointedI have been getting ready for a 2600-mile road trip to attend a huge family gathering with my family that I have not seen in years, recently I've been struggling with my hair since after 15 years of dying it black I decided to work my way back to my naturally platinum blonde hair and of course in that process I've managed to really screw up my once beautiful hair. I wanted to look presentable on this trip, so I turned to my browser for advice and ideas on what to do with my hair to make it better when I came across this website and after reading the details and taking the quiz, I had hope for my lifeless dull hair and then my package arrived in such poor condition I was actually in tears. One of the developer bottles had leaked out all over everything, the bottle looked as if it had been squeezed very hard yet it appeared to be unopened. The instructions were ruined by this and they were so stuck together it almost took ripping it in order to unfold it. I leave for my trip in two days so it's either leave my hair as is and suck it up or go to Walmart and buy some box dye and hope it turns out ok. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Cami, We truly appreciate your feedback and are very sorry that this happened! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Far Exceeded my ExpectationsAbsolutely delighted with the result, a natural & glossy colour and my hair feels in beautiful condition with a lovely shine. Thank you to Katharina for creating the perfect colour for me it was exactly what I wanted to achieve. 1 of 2 people found this review helpful. Did you? |
|
Not happyColour faded away from my hair after washing my hair in a 1 week 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Jalika! We are sorry to hear your color faded after 1 week. Please check your emails, so we can help you further. |
Past colorMy past color had too much brown not enough blonde copper red. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCheri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Two different coloursI got my new box and only had time to color my hair now. I received two different colours, one red and one brown. Unfortunately I only picked it up a bit to late and started with the red. My grey roots is now an orange red colour while the rest of my hair is dark brown!!! This is a total mess. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Yvonne. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color setExcellent color!! 1 of 1 people found this review helpful. Did you? |
|
The worstI’ve never had a color problem before- but this time oh my goodness it’s awful. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLayla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |